Service Product Manager - Managed Services at Hewlett Packard Enterprise

Houston, Texas, United States

Hewlett Packard Enterprise Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology, Managed ServicesIndustries

Requirements

  • Experience in managing services industry and HPE knowledge
  • Cross-functional leadership
  • Effective communication
  • Whole solution attitude
  • Experience in developing and implementing innovative services solutions
  • Experience in managing complex projects
  • Experience in working with global teams
  • Experience in collaborating with other stakeholders
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment
  • Experience in managing multiple projects simultaneously
  • Experience in developing and enforcing processes and best practices
  • Strong business acumen
  • Experience in working with technology and services components
  • Experience in developing and delivering cloud-like experiences

Responsibilities

  • Oversee and lead the introduction and end-to-end product lifecycle of new Managed Services (MS) offers and capabilities
  • Manage complex MS introductions following defined processes, governance, and best practices
  • Lead MS activities supporting new HPE GreenLake 'as-a-service' service introduction projects
  • Represent MS within strategic HPE GreenLake service introductions
  • Work with broader core team to ensure MS component of service is properly defined, incorporated into service and associated business processes
  • Ensure delivery organization is ready to deliver managed services
  • Develop and enable MS service
  • Manage project teams and internal partners
  • Ensure progress against established plans and make decisions based on available information
  • Work with delivery readiness leads to ensure right people, processes, and tools are in place and prepared to deliver against service definition
  • Develop and enforce processes and best practices
  • Collaborate with global teams
  • Work with other stakeholders
  • Develop and deliver cloud-like experiences
  • Manage multiple projects simultaneously

Skills

Product Management
Service Solutions
Cross-functional Leadership
Communication
Managed Services
Cloud Experience

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters
1939Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.
Competition from startups like Flywheel could impact HPE's AI and cloud services.
HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.
HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.
HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.
OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.
Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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