Service Colleague at Ada

Ashton, Idaho, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Availability for part-time hours (16 hours per week), including late shifts, weekends (Friday and Sunday), afternoons, and Christmas period (20th-24th December)
Flexibility with varied shift patterns in a 24/7 operation
Naturally friendly, enthusiastic approach to learning new skills across departments
Ability to work in a fast-paced environment
For Click and Collect: Picking customer orders, serving customers timely, managing Uber, Deliveroo, and Just Eat orders
For Online Picking: Picking 220 items per hour to ensure timely deliveries

Responsibilities

Work across departments to ensure efficient running of online operations
Prioritize customers, provide excellent service, and deliver great shopping experiences
Maximize sales as part of a team
Pick online orders (220 items per hour for Online Picking role)
Handle Click and Collect: pick orders, serve customers, manage third-party delivery orders (for Click and Collect role)
Collaborate with team to achieve great results

Skills

Order Picking

Click and Collect

Customer Service

Fast-Paced Environment

Teamwork

Sales

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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