Sr. Workday Integration Analyst

Company: PagerDuty, Inc. (NYSE:PD)

Salary: 116,000 - 175,000 CAD (Base Salary Range) This role may also be eligible for bonus, commission, equity, and/or benefits. Base salary ranges are determined by role, level, and location and are subject to change.

Employment Type: Full-time

Location Type: Not Specified

Position Overview

PagerDuty, Inc. is a global leader in digital operations management, trusted by half of the Fortune 500 and nearly 70% of the Fortune 100. We are seeking a Sr. Workday Integration Analyst to join our diverse, customer-focused team. In this pivotal role, you will serve as the technical point of contact for assigned projects, contributing to solution design, technical documentation, implementation, and production support. This position focuses on diverse system integration initiatives, primarily with Workday and other People Team systems, ensuring seamless connectivity and functionality. This is an exciting opportunity to join a high-growth B2B SaaS organization and a high-performing team. The ideal candidate will have a proven ability to build strong working relationships with business partners, application users, project managers, internal IT teams, and external application consultants to build and maintain best-in-class Workday integrations.

Key Responsibilities

• Collaborate on various system integration initiatives, encompassing Workday and other interconnected systems.
• Design, develop, test, deploy, and document Workday integration systems using Workday Studio, Core Connectors, and Cloud Connectors.
• Integrate Workday with third-party global payroll and benefit providers.
• Configure integration security measures for robust data protection.
• Troubleshoot and resolve issues in production efficiently.
• Develop Workday custom reports, including BIRT (nice to have).
• Partner and build relationships with stakeholders to align on objectives, translating business requirements into system requirements and advancing Workday adoption and ease of use.
• Engage with internal business users, demonstrating system changes and addressing relevant business needs.
• Create detailed integration specifications, field mappings, and designs to support the entire integration development lifecycle.
• Effectively manage multiple priorities, ensuring efficient organization and communication.
• Contribute to other assigned projects and tasks as needed.

Basic Qualifications

• Proficient technical knowledge of Workday HCM and third-party payroll and benefit vendors (e.g., ADP, CloudPay, Fidelity, Aetna, etc.).
• 4+ years of experience within or supporting Human Resources, Financial, or similar functions.
• Minimum 2-3 years of experience in:
  • Developing Workday inbound and outbound integrations, including Studio, PECI, EIB, RaaS, and Web Service.
  • Developing Workday custom reports, dashboards, and calculated fields.
  • Working with Workday Studio and Object Transporter (OX 2.0).
• Essential knowledge of XML and XSLT for interaction with SOAP and REST-based web services.
• Proven experience managing and ensuring the seamless integration of Workday and vendor systems.
• Experience using Jira and Google Suite of Office Products.

Preferred Qualifications

• Experience in high-tech, SaaS industries.
• Workday Integration Certifications.
• Agile HR Systems mindset.
• Skilled at building consensus and effectively collaborating with team members across all levels.
• Excellent project management skills.
• Highly organized with the ability to multitask and prioritize effectively, demonstrating a sense of urgency.

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

Application Instructions

• Not Specified