PagerDuty

Senior Workday Integrations Analyst

Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Digital Operations ManagementIndustries

Requirements

Candidates must have proficient technical knowledge of Workday HCM and third-party payroll and benefit vendors, with 4+ years of experience in Human Resources or Financial systems. A minimum of 2-3 years of experience is required in developing Workday inbound and outbound integrations using Studio, PECI, EIB, RaaS, and Web Service, as well as developing Workday custom reports, dashboards, and calculated fields. Essential knowledge of XML and XSLT for interaction with SOAP and REST-based web services is necessary, along with proven experience managing Workday and vendor system integrations and experience using Jira and Google Suite. Preferred qualifications include experience in high-tech, SaaS industries, Workday Integration Certifications, an Agile HR Systems mindset, strong collaboration skills, excellent project management skills, and the ability to multitask and prioritize effectively.

Responsibilities

The Senior Workday Integrations Analyst will serve as the technical point of contact for assigned projects, contributing to solution design, technical documentation, implementation, and production support. Responsibilities include collaborating on system integration initiatives with Workday and other systems, designing, developing, testing, deploying, and documenting Workday integration systems using Workday Studio, Core Connectors, and Cloud Connectors. The role involves integrating Workday with third-party global payroll and benefit providers, configuring integration security measures, and troubleshooting production issues. Additionally, the analyst will develop Workday custom reports, build relationships with stakeholders to translate business requirements into system requirements, demonstrate system changes to internal business users, and create detailed integration specifications and field mappings. The position also requires managing multiple priorities and contributing to other assigned projects.

Skills

Workday Studio
Core Connectors
Cloud Connectors
Integration Security
BIRT
System Integration
Technical Documentation
Stakeholder Management
Business Requirements Analysis

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters
2009Year Founded
$168.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance
Paternity and Maternity Leave
Employee Assistance Program
PTO (Vacation / Personal Days)
Sick Time
Remote Work
Adoption Assistance
401(k)
Employee Stock Purchase Program
Flexible Spending Account
Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.
Economic downturns could affect subscription renewals and acquisitions.
Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
Recognized as a leader in GigaOm's 2024 Radar for AIOps.
Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
Strategic focus on public sector and Americas sales expands market reach.
Investments by Intech and Quantbot indicate confidence in growth potential.

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