Senior User Researcher, Overwatch | Irvine, CA at Activision-Blizzard

Irvine, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, Video GamesIndustries

Requirements

Graduate degree in psychology, human-computer interaction, human factors, or related field, or comparable working experience
Minimum 5 years’ experience conducting user research in video games or interactive media
Experience owning research for a shipped game or major product
Excellent written and verbal communication skills
Strong organizational and analytical abilities
Proven ability to turn research findings into actionable product improvements
Adaptable self-starter with a passion for user testing and games
Experience with FPS/TPS games or deep familiarity with Overwatch
Skilled in designing and running qualitative and quantitative studies
Proficient in survey design, statistics, and data visualization
Able to select and adapt research methods for complex product needs
Experience synthesizing data to inform product direction

Responsibilities

Lead user research efforts for Overwatch, managing the full research pipeline including study scoping, design, execution, analysis, and reporting
Own the research roadmap for Overwatch, aligning long-term research plans with development milestones and production goals
Serve as the primary research point of contact for the Overwatch development team, building strong, trust-based relationships with stakeholders across disciplines
Deliver timely, actionable insights that shape design and development decisions throughout the product lifecycle
Tailor research deliverables to product and business needs, advocating for players at every stage of development
Support junior researchers by overseeing study design, reviewing plans and reports, and ensuring overall quality and consistency
Manage the intake and triage of research requests from the Overwatch team, aligning efforts with studio priorities and capacity
Mentor peers and contribute to the growth and quality of the research discipline at Blizzard

Skills

User Research

Qualitative Research

Quantitative Research

Research Design

Data Analysis

Study Execution

Research Roadmap

Stakeholder Management

Player Experience

Game Development

Activision-Blizzard

Develops and publishes interactive video games

About Activision-Blizzard

Activision Blizzard develops and publishes video games, creating popular franchises like World of Warcraft, Call of Duty, and Candy Crush. Their games are available on various platforms and cater to a wide range of players, from casual mobile users to serious console and PC gamers. The company generates revenue through game sales, in-game purchases, subscriptions for games like World of Warcraft, and advertising through Activision Blizzard Media. They also profit from merchandise and esports events. What sets Activision Blizzard apart from competitors is its focus on high-quality gaming experiences that promote community and social interaction among players. The company's goal is to provide engaging and immersive entertainment that connects gamers worldwide.

Santa Monica, CaliforniaHeadquarters

1979Year Founded

$975MTotal Funding

IPOCompany Stage

Entertainment, GamingIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Mental Health Support

Wellness Program

Relocation Assistance

Risks

Employee morale issues due to layoffs could affect productivity and innovation.

Backlash from the Microsoft acquisition may impact game development and community trust.

Loss of key talent to competitors could weaken strategic capabilities.

Differentiation

Activision Blizzard boasts iconic franchises like Call of Duty and World of Warcraft.

The company excels in cross-platform play, enhancing player engagement and retention.

Activision Blizzard's esports division capitalizes on growing viewership and sponsorships.

Upsides

Microsoft's acquisition could provide resources for innovation and expansion.

Cloud gaming services offer a broader audience without high-end hardware needs.

Augmented reality gaming experiences present new opportunities for franchise expansion.

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