Senior Technical Product Operations Manager at General Motors

Mountain View, California, United States

General Motors Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
NoVisa
Automotive, Autonomous Vehicles, TechnologyIndustries

Requirements

  • 4+ years of work experience, including in consulting, finance, or business operations, or tech startups
  • Bachelor's Degree in related field or relevant experience
  • Experience developing sophisticated, innovative strategies for navigating a complex and nascent industry
  • Proficiency in crafting and presenting executive-level communications on high-impact, contentious decisions
  • Track-record of using analytical thinking to pose data-driven questions, provide insightful analysis, and define and improving KPIs for continuous program improvement
  • Proficiency in influencing without authority and building consensus across diverse stakeholders for new ideas
  • Experience in vendor management and stakeholder management and communication with external partners
  • Ability to adjust between tactile and strategic, leveraging experience and emotional intelligence to quickly adjust as needed

Responsibilities

  • Lead the strategic execution of new cross-functional initiatives
  • Identify and prioritize technical and operational initiatives that drive impact and/or efficiency; generate cross-functional agreement on implementing top ideas
  • Be the voice of ProdOps to Product & Eng - clarify and prioritize product gaps; drive process improvements & best practices
  • Build operational capabilities specifically around human-in-the-loop systems that significantly increase our rate of feedback and iteration on new features, processes, and products
  • Scope and implement analyses, experiments, and pilots that inform product direction and answer strategic, cross-cutting questions
  • Understand technical details and critical datasets; work with stakeholders to design and implement improvements / solutions
  • Define metrics to track the health of the business and drive alignment among cross-functional stakeholders
  • Oversee day to day operations of large distributed workforce, partnering with relevant teams to ensure results are completed on time, cost-effectively and with objectives achieved
  • Track, measure, and communicate progress to leadership and stakeholders that showcases the impact of our work

Skills

Key technologies and capabilities for this role

Product OperationsAutonomous VehiclesADASMachine LearningData AnnotationStrategic RoadmappingCross-Functional CollaborationOperational ProcessesProduct RequirementsTest Management

Questions & Answers

Common questions about this position

Is this role remote or hybrid, and what are the office expectations?

This role is categorized as remote or hybrid. If within 50 miles of a GM location (Mountain View, Sunnyvale, Warren, Milford), candidates are expected to report to the office three times per week at minimum.

What are the main responsibilities of this Senior Technical Product Operations Manager role?

Responsibilities include leading strategic execution of cross-functional initiatives, identifying and prioritizing technical and operational initiatives, clarifying product gaps with Product & Eng teams, building operational capabilities for human-in-the-loop systems, scoping analyses and pilots, understanding technical details, defining metrics, overseeing a large distributed workforce, and communicating progress to leadership.

What does the Technical Product Operations team at GM do?

The team applies human intelligence to tough AV development problems, working closely with cross-functional teams across Engineering, Product Management, and Business to create and iterate on products like annotated datasets for machine learning, strategic test creation, and structured reviews of critical events and simulations for GM’s ADAS technology.

What skills or experience make a strong candidate for this role?

Strong candidates should have experience overseeing multiple data products impacting AV operations, driving clarity on product requirements, optimizing processes, leading cross-functional initiatives, understanding technical details and datasets, managing large distributed workforces, and scoping analyses for product direction.

Does GM provide immigration sponsorship for this position?

No, GM does not provide immigration-related sponsorship for this role, including H-1B, OPT, STEM OPT, CPT, TN, J-1, or any other work authorization requiring company support.

General Motors

Designs, manufactures, and sells vehicles

About General Motors

General Motors designs, manufactures, and sells vehicles and vehicle parts, catering to individual consumers, businesses, and government entities. The company operates in both traditional internal combustion engine vehicles and the growing electric vehicle (EV) market, generating revenue through vehicle sales and financing services. GM stands out from competitors with its commitment to community service, sustainability, and diversity, as evidenced by a majority female Board of Directors. The company's goal is to balance traditional automotive manufacturing with technological advancements in electric and autonomous vehicles.

Detroit, MichiganHeadquarters
1908Year Founded
$486.7MTotal Funding
IPOCompany Stage
Automotive & Transportation, Financial ServicesIndustries
10,001+Employees

Benefits

Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
401(k) Retirement Plan
Tuition Reimbursement
Student Loan Assistance
Flexible Work Hours
Discount on GM vehicles

Risks

Shutting down Cruise Robotaxi may affect investor confidence in GM's AV strategy.
Chevrolet Equinox EV recall could harm GM's safety reputation.
Leadership transition in design may disrupt continuity and brand identity.

Differentiation

GM's Dynamic Fuel Management system enhances fuel efficiency in traditional vehicles.
GM leads in board diversity with 55% women directors.
GM's pivot to personal autonomous vehicles aligns with consumer trends.

Upsides

Partnership with Nvidia boosts GM's autonomous vehicle technology capabilities.
Collaboration with ChargePoint expands EV charging infrastructure, enhancing consumer appeal.
Bryan Nesbitt's appointment as design head may bring innovation to GM's vehicle design.

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