Senior Technical Field Engineer - Flow Center- Chicago , IL at Target

Chicago, Illinois, United States

Apply Now

$87,000 – $156,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Logistics, DistributionIndustries

Requirements

Bachelor’s degree or equivalent experience
Strong technical aptitude and skills including network, server, telephone, and desktop experience
Strong technical knowledge of operations hardware and applications
Excellent communication skills and ability to manage vendor partners
Strong reasoning, troubleshooting, problem solving and analytical skills
Ability to adjust working hours and be on-call for escalations on a 24/7 basis
Ability to support other sites as needed

Responsibilities

Overall responsibility for distribution center data center operations and IT systems functions being accomplished daily
Manage vendor resource and workflow to ensure technology service initiatives are supported and service level agreements are met
Monitor and respond to system alerts, ensuring timely resolution and minimal business impact
Agility in navigating unstructured environments and solving problems in real time for new site activation (as needed), with strong cross-functional collaboration, adaptability, and the ability to lead through change
Ensure the distribution center data centers are maintained to predefined standards (prototype and best practice)
Manage all technology system infrastructure within the distribution center
Understand different technology system platforms, applications, hardware and infrastructure and how they interact with and impact the distribution center
Lead preventative maintenance routines and environmental monitoring to ensure system health and uptime
Provide appropriate feedback and take follow-up actions to ensure Vendor SLAs are met
Provide necessary training and onboarding for vendor technicians servicing the distribution center
Coordinate with vendors and internal teams to support change management and incident resolution
Serve as the local point of contact for infrastructure projects, change coordination, and incident management
Drive continuous improvement through Kanban initiatives and proactive engagement with product teams
Maintain a development plan and pursue ongoing technical and leadership growth

Skills

Key technologies and capabilities for this role

IT systems managementdata center operationsvendor managementsystem monitoringalert resolutionSLA managementcross-functional collaborationproblem solving

Questions & Answers

Common questions about this position

What is the pay range for the Senior Technical Field Engineer role?

The pay range is $87,000.00 - $156,000.00, based on several factors including labor markets, education, work experience, and certifications.

What benefits does Target offer for this position?

Target offers comprehensive health benefits including medical, vision, dental, life insurance, 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Is this role remote or based in a specific location?

The role is based in the distribution center in Chicago, Illinois, with overall site responsibility for stability and technology services there.

What key skills and responsibilities are required for this position?

Key responsibilities include managing distribution center data center operations, vendor management, data center maintenance to standards, strategic technical leadership, cross-functional collaboration, and driving continuous improvement through Kanban initiatives.

What makes a strong candidate for this Senior Technical Field Engineer role?

Strong candidates demonstrate proactive technical leadership, agility in unstructured environments, strong cross-functional collaboration, vendor management skills, and the ability to drive continuous improvement and maintain system reliability.

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

Land your dream remote job 3x faster with AI

Try Jobo Free