Senior Implementation Engineer
Rad AI- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor's degree in Information Technology, Computer Science, or a related field, along with 5 years of experience in systems administration or IT support, and 3 years of experience specifically working with the Nextgen EHR platform. They must have a strong understanding of healthcare IT infrastructure and security standards, including HIPAA, and demonstrate excellent troubleshooting and problem-solving skills, coupled with the ability to communicate technical information effectively.
The Senior Systems Administrator will provide technical support for the Nextgen EHR platform, including triage, troubleshooting, and resolution of issues, collaborate with clinical and operations staff to understand workflows and translate requirements into system configurations, develop and maintain documentation for Nextgen EHR processes and configurations, implement and manage system updates, patches, and upgrades, monitor system performance and propose optimization solutions, enforce security policies and best practices, and provide general IT support, including hardware and software troubleshooting, while also participating in IT projects and initiatives as needed.
Telehealth platform for mental health services
Valera Health provides mental health services through a digital platform, focusing on both therapy and psychiatry for individuals aged 6 and older. Their telemental health platform enables patients to connect with a care team, which includes a Health Connector, therapist, and psychiatrist, from anywhere, making mental health care more accessible. Unlike many competitors, Valera Health emphasizes a collaborative approach to patient wellness, ensuring that all members of the care team work together. The goal of Valera Health is to enhance the convenience and effectiveness of mental health care, allowing patients to receive support from the comfort of their homes.