Senior Support Engineer [IC3]

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Sourcegraph is transforming how the world’s most important companies build software by industrializing development with AI. We are helping teams automate the mundane and amplify what developers do best—solving hard problems and creating great products. Trusted by 7/10 top software companies by market cap, 4/6 top US banks and many of the companies leading global innovation, like Stripe, Indeed, Tesla, and 1Password, we are building the tools that will define the next era of enterprise software development.

Hours & Location

• Location: Almost anywhere in the world - no location requirement.
• Working Hours: 9:00am - 5:00pm EST
• Work Style: We believe that building outstanding things means working very hard — smarter and more hours than the competition.

Why this job is exciting

• Team: Support Engineering is at the forefront of the customer experience.
• Focus: Resolving technical issues, educating customers, and identifying product improvements.
• Customers: Primarily developers.

Responsibilities

• Not specified in the provided text.

Requirements

• Not specified in the provided text.

Company Information

• Mission: To make it so that everyone can code, not just ~0.1% of the population.
• Funding: $225M from investors like a16z, Sequoia, and Redpoint.
• Customers: 7/10 top software companies by market cap, 4/6 top US banks, and companies like Stripe, Indeed, Tesla, and 1Password.