Senior/Staff Technical Program Manager, Hardware Change Management at Zoox

Foster City, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Manufacturing, Hardware, RoboticsIndustries

Requirements

10+ years in hardware program management or manufacturing operations, with direct ownership of change implementation after ECR/ECO approval
Proven ability to drive cross-functional execution across Engineering, Manufacturing, Quality, Supply Chain, Test, and Planning, holding teams accountable to clear commitments
Strong operational skills in cadence and decision enablement, including preparing concise pre-reads, framing trade-offs, tracking actions, and closing loops
Process-focused mindset, with experience designing durable mechanisms, codifying entry/exit criteria, and improving processes over time
Working knowledge of BOM fundamentals (EBOM vs MBOM, effectivity/where-used) and related change artifacts
Familiarity with PLM/3DExperience (3DX) or comparable systems for BOM navigation and management

Responsibilities

Own the hardware change lifecycle from Engineering Change Approval through implementation, ensuring scope, ownership, timelines, and outcomes are clearly defined and aligned
Establish effective governance and operating rhythm, driving cross-functional readiness across Engineering, Manufacturing, Quality, Supply Chain, Test, and Planning while surfacing risks and trade-offs early
Define and enforce clear entry/exit criteria for change phases, ensuring smooth handoffs, accountability, and transparent communication across teams
Partner with procurement, production, and planning to develop and execute implementation strategies, including sequencing, build applicability, and retrofit planning
Maintain clear visibility and reporting by consolidating data from multiple systems, tracking key metrics, and escalating issues with actionable options
Continuously improve the process by simplifying templates, introducing automation where valuable, documenting the operating model, and mentoring partner teams to enable scale

Skills

Key technologies and capabilities for this role

Technical Program ManagementHardware Change ManagementECR/ECOCross-functional CoordinationManufacturing OperationsSupply Chain ManagementQuality AssuranceRisk ManagementProcess ImprovementStakeholder AlignmentGovernanceReportingAutomation

Questions & Answers

Common questions about this position

What is the salary range for this position?

The salary range is $214,000 - $257,000 a year.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What are the key qualifications and skills required for this role?

Candidates need 10+ years in hardware program management or manufacturing operations with ownership of change implementation, proven cross-functional execution across Engineering, Manufacturing, Quality, Supply Chain, Test, and Planning, strong operational skills in cadence and decision enablement, process-focused mindset, and working knowledge of BOM fundamentals and PLM/3DExperience systems.

What kind of cross-functional collaboration is involved in this role?

The role requires coordinating across Engineering, Test, Supply Chain, Quality, Manufacturing, and Planning to drive change management, establish governance, and ensure readiness and accountability.

What experience makes a candidate stand out for this position?

Standout candidates have experience leading change forums like CCB, background in automotive/aerospace/complex electromechanical products with PPAP/FAI knowledge, skills in planning integration, prototyping automation, or mentoring, plus PMP credentials.

Zoox

Develops autonomous electric ride-hailing vehicles

About Zoox

Zoox focuses on creating a fully integrated autonomous ride-hailing service designed specifically for urban transportation. Unlike other companies that modify existing vehicles for self-driving capabilities, Zoox has engineered its own vehicle from the ground up, optimizing it for safety, efficiency, and passenger comfort. The vehicle features advanced sensors, cameras, and AI systems that allow it to navigate complex city environments. It can carry up to four passengers in a spacious interior, ensuring a pleasant ride experience. Safety is paramount, with rigorous testing and collaboration with regulatory bodies to meet high standards. Additionally, Zoox's vehicles are fully electric, promoting sustainability by reducing emissions. The company also develops a user-friendly ride-hailing platform that uses data analytics to improve routing and reduce wait times. Zoox aims to enhance urban mobility while prioritizing safety and environmental responsibility.

Menlo Park, CaliforniaHeadquarters

2014Year Founded

$1,206.2MTotal Funding

ACQUISITIONCompany Stage

Automotive & Transportation, Energy, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Maternity & Paternity Leave

Vacation & Paid Time Off

Sick Days

Free Lunch or Snacks

Employee Assitance Program

Risks

Increased competition from Waymo and Cruise may impact Zoox's market share.

Expansion into new cities introduces regulatory and operational challenges for Zoox.

Partnership with Williams Racing may divert focus from core vehicle development.

Differentiation

Zoox designs vehicles specifically for autonomous operation, unlike retrofitting existing cars.

Zoox's vehicles feature a unique, futuristic design with advanced AI systems.

Zoox offers a fully integrated ride-hailing service optimized for safety and efficiency.

Upsides

Zoox's expansion into Austin and Miami opens new markets and data collection opportunities.

Partnership with Williams Racing boosts Zoox's brand visibility in the U.S. market.

Hiring former Tesla executive Gao could accelerate Zoox's technological advancements.

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