Senior Staff Technical Product Owner at Twist Bioscience

South San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Life Sciences, Synthetic BiologyIndustries

Requirements

Bachelor’s degree in a technical, engineering, or scientific field (Master’s preferred)
Strong track record of writing detailed business requirements, mapping processes, and supporting system testing and validation
Ability to translate scientific or customer needs into functional specifications that align with technical constraints and business goals
Excellent communication and collaboration skills - comfortable partnering with both business stakeholders and technical teams
Growth mindset: able to shift between tactical execution and strategic thinking, with a drive to continuously improve systems and processes
Preferred Qualifications
7+ years of experience in business systems analysis, product management, or a related digital systems role within biotech, life sciences, or synthetic biology
Experience working with business/commercial systems such as Salesforce, eCommerce, SAP or equivalent ERP/CRM platforms, ideally in an integrated environment

Responsibilities

Lead detailed business and functional requirements gathering for enhancements and new features across key systems (e.g., eCommerce, Salesforce, SAP, and related integrations), ensuring rapid, business-driven delivery
Document workflows, user stories, and acceptance criteria that translate business intent into actionable development tasks that accelerate response to customer and commercial needs
Partner with business teams to support user acceptance testing, ensuring delivered functionality not only meets objectives but enables faster, more adaptive business operations
Collaborate closely with commercial stakeholders (Product Management, Marketing, Sales Operations, Global Support) to understand both customer and stakeholder pain points
Refine the commercial intake and prioritization process - improving visibility, responsiveness, and speed, ensuring business requests are clearly understood, quickly assessed, and efficiently delivered
Identify and drive process optimization opportunities across digital systems, with an emphasis on scalability, cross-functional efficiency, and shortening the time from idea to release
Partner with key commercial teams to connect customer insights to system capabilities and roadmap priorities, reinforcing a cycle of proactive improvement
Build best practices for documentation, backlog management, and change control that enable faster, more transparent decision-making so the business feels agile, supported, and confident in Twist's IT capabilities

Skills

Key technologies and capabilities for this role

Product OwnershipRequirements GatheringUser StoriesAcceptance CriteriaUser Acceptance TestingeCommerceSalesforceSAPSystem IntegrationsBusiness AnalysisWorkflow Documentation

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is hybrid and based in South San Francisco, CA or Carlsbad, CA.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What are the key qualifications for this role?

A Bachelor’s degree in a technical, engineering, or scientific field is required (Master’s preferred), along with a strong analytical mindset and experience in life sciences or synthetic biology.

What systems will I work with in this role?

You will work with key systems including eCommerce, Salesforce, SAP, and related integrations.

What makes a strong candidate for this position?

Ideal candidates have experience translating complex business and product needs into clear, executable technical requirements, a strong analytical mindset, and background in life sciences or synthetic biology, with the ability to lead cross-functional projects autonomously.

Twist Bioscience

Produces synthetic DNA for biotechnology applications

About Twist Bioscience

Twist Bioscience specializes in creating synthetic DNA for applications in biotechnology, pharmaceuticals, and research. Their proprietary platform allows for the quick and accurate production of DNA sequences, providing clients with products like genes, oligo pools, and variant libraries. The company stands out by offering high-quality DNA at competitive prices, making them a valuable partner for academic institutions and pharmaceutical companies. Twist Bioscience aims to support advancements in personalized medicine and biotechnology through their innovative DNA synthesis solutions.

South San Francisco, CaliforniaHeadquarters

2013Year Founded

$236.5MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Plan

Risks

Increased competition from Ginkgo Bioworks may impact Twist's market share.

Dependency on AI technologies could pose integration and operational challenges.

New CIO appointment may lead to transitional challenges in IT strategy and operations.

Differentiation

Twist Bioscience uses a unique silicon-based DNA synthesis platform for precision and scale.

They offer high-quality DNA sequences at competitive prices, attracting diverse clients.

Their proprietary platform provides instant feedback on DNA sequence synthesis feasibility.

Upsides

Growing demand for synthetic DNA in personalized medicine boosts Twist's market potential.

Collaboration with Absci leverages AI to accelerate antibody discovery and drug development.

Synthetic biology market projected to grow at 28.8% CAGR, benefiting Twist's growth.

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