Senior Staff AI Engineer at Findhelp, A Public Benefit Corporation

Austin, Texas, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Social Services, Government, EducationIndustries

Requirements

Master’s degree (or higher) in Computer Science, Machine Learning, Data Science, Statistics, Mathematics, or a related technical field
8+ years of experience building production-ready AI/ML solutions optimized for performance, scalability, and responsible AI principles
Hands-on experience with large language models (LLMs), including open-source and commercial offerings, and advanced prompt engineering
Expertise in model optimization techniques such as retrieval-augmented generation (RAG), fine-tuning, reinforcement learning, and pre-training
Familiarity with agentic AI patterns, multi-agent systems (including control patterns), and orchestration frameworks (e.g., LangChain, LangGraph) is a strong plus
Strong background in NLP, supervised learning, and deep learning, with a record of deploying impactful AI/ML solutions at scale
Proficiency in Python and modern ML frameworks

Responsibilities

Lead transformative AI initiatives that directly address customer pain points, improve access to social care, and instill an AI-first mindset across the organization
Partner with internal and external stakeholders to identify opportunities for scalable AI adoption
Act as a force multiplier by building production-ready AI/ML solutions that deliver measurable value to our users, and then mentoring teams across the company to independently explore and implement AI solutions
Define and build scalable AI/ML infrastructure and tools that enable rapid experimentation, streamline development, and reduce barriers to company-wide AI innovation
Establish and enforce responsible AI guidelines ensuring fairness, transparency, privacy, security, and explainability in everything we deploy
Collaborate with external vendors and research partners to evaluate tools, models, and technologies that meet evolving business needs
Support go-to-market efforts by working with analytics, and sales teams to communicate the impact and ROI of AI-powered features
Translate emerging AI trends into actionable strategy, architectural guidance, and internal enablement to keep findhelp at the forefront of innovation in social care technology

Skills

Machine Learning

ML Engineering

Production AI

AI Strategy

Findhelp, A Public Benefit Corporation

Connects individuals with social care resources

About Findhelp, A Public Benefit Corporation

findhelp's main product is a proprietary technology that intelligently connects individuals with community-based organizations, streamlining access to social care resources. The technology ensures fast and reliable access to resources while prioritizing privacy and dignity.

3616 Far W Blvd 117 454, Austin, TX 78731, USAHeadquarters

2010Year Founded

$54.3MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Social ImpactIndustries

51-200Employees