Senior Solutions Developer at M&T Bank

Buffalo, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Associate’s degree and a minimum of 5 years' solutions development and/or relevant enterprise technology experience, or a Bachelor’s degree and minimum of 3 years' solutions development and/or relevant enterprise technology experience, or in lieu of a degree, a combined minimum of 7 years' education and/or relevant work experience, including a minimum of 3 years’ solutions development and/or relevant enterprise technology experience
Advanced knowledge and experience executing processes associated with Software Licensing – primarily in SNOW/Flexera and/or SAM Pro/ServiceNow
Advanced knowledge and experience supporting End of Life processes for Hardware and Software assets
Advanced knowledge and experience analyzing and supporting configurable workflows

Responsibilities

Configure, develop, and deploy system settings and functionality, workflows, peer reviews, integrations, and business rules to meet platform and business needs
Collaborate in sessions with business and technology stakeholders to gather and analyze business challenges for epics, features, and user stories by leveraging industry expertise and ensuring the solutions satisfy the business objectives
Monitor system health, performance, and logs, identifying and troubleshooting issues to maintain platform resiliency and resolve discovered issues
Manage system lifecycle from onboarding to retirement by monitoring of system through logging, testing, and data validation to ensure overall health of service and risk reduction for the platform
Provide content for user training and advanced user support as needed for platform-related issues
Lead incident management efforts, proactively identifying and resolving more complex issues, and coordinating with relevant teams across technology to ensure timely resolution and system stability
Analyze and resolve system performance and recurring issues, recommend and implement process improvements, and refine testing and troubleshooting workflows to enhance system performance
Create documentation for issues, solutions, and incident reports, ensuring clear and concise communication with both technical and business teams
Test system configuration to ensure adherence to business requirements and quality control measures while researching and maintaining regulatory standards to identify and mitigate security vulnerabilities and risk
Contribute to solution design by presenting innovative ideas and viable alternatives to the team by leveraging established patterns and documenting artifacts
Assist with the building of solution design options by utilizing existing patterns and documenting artifacts
Review and validate system and data accuracy, support enforcement of governance policies, and collaborate with teams to ensure integrity across integrated platforms
Develop and maintain standard reports and dashboards, analyze data trends to provide insights, and collaborate with stakeholders to improve data visualization and reporting accuracy
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Promote an environment that supports a culture of belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

System Configuration

Workflow Development

System Integration

Business Rules

Incident Management

Troubleshooting

Performance Monitoring

Testing

Data Validation

Documentation

Peer Review

Agile

Epics

User Stories

Logging

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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