Senior Solution Architect at Contentful

Denver, Colorado, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
5+ years in a Solution Architect or similar technical role, preferably in a customer- and/or partner-facing capacity
Proven expertise with API-first, composable content platforms (i.e. Contentful, Contentstack, Sanity); experience with legacy CMS platforms (i.e. Drupal, AEM, Sitecore) a plus
Strong understanding of composable/MACH principles, headless CMS architecture, and best practices for building content-driven applications
Professional experience designing or implementing microservices-based architectures and transitioning away from monolithic systems
Hands-on proficiency with modern web technologies, such as React/Next.js, Vue, Angular, REST and GraphQL APIs, and cloud-based microservices
Developer-level skills in at least one programming language (e.g., JavaScript ES6, Node.js, Ruby, .NET, Swift, Java, Python, PHP)
Familiarity with web rendering approaches (server-side, client-side, hybrid, SSG, ISR) and modern frameworks (Next.js, Nuxt.js, Remix, Gatsby)
Experience with commerce and marketing technology platforms

Responsibilities

Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases
Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
Keep abreast of Contentful product developments and synthesise these into best practices, workshops & enablement materials for our customers
Create prototypes or code examples to facilitate customer onboarding and to support projects
Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends
Continuously seek, synthesise and communicate customer product feedback to our Product Management, Engineering, and Marketing teams
Support engagement managers on quoting and scoping of SOWs
Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful
Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others
Collaborate closely with Technical Project Managers on customer implementations and partner cross-functionally with CSMs, Account Executives, Support, and Solution Engineers to ensure customer success
Identify and manage risks, and adapt in real time to help customers overcome obstacles
Refine best practices and deliver opinionated, experience-based guidance
Contribute to Contentful’s thought leadership through Voice of the Customer sessions with Product, writing blogs, leading workshops, or speaking at Contentful and industry events

Skills

Key technologies and capabilities for this role

ContentfulSolution ArchitectureTechnical EnablementWorkshopsPrototypingCode ExamplesArchitecture DesignCustomer DiscoveryHeadless CMSDigital ExperiencesSOW Scoping

Questions & Answers

Common questions about this position

What education or experience is required for the Senior Solution Architect role?

A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience is required, along with 5+ years in a Solution Architect role.

Is travel required for this position?

Occasional travel up to 25% may be required for on-site customer engagements.

What teams will I collaborate with in this role?

You’ll collaborate closely with Technical Project Managers, Customer Success Managers (CSMs), Account Executives, Support, and Solution Engineers to ensure customer success.

What are the main responsibilities of a Senior Solution Architect at Contentful?

Responsibilities include creating technical enablement, proposing solution designs after customer discovery, developing best practices and prototypes, communicating customer feedback, and partnering with sales and customer success teams.

What opportunities are there for professional growth in this role?

You can continuously improve professional skills through training, reading, seeking mentorship, contributing to thought leadership like blogs and workshops, and influencing product direction with customer insights.

Contentful

Digital content management platform for businesses

About Contentful

Contentful offers a platform for digital content management that enables businesses to create, manage, and deliver content without coding. Its content management system (CMS) is designed for teams to streamline their content production and maintain a consistent experience across various brands and channels. Unlike competitors, Contentful operates on a freemium model, providing free access to basic features while charging for advanced capabilities. The company's goal is to empower businesses to effectively manage their digital content at scale.

Berlin, GermanyHeadquarters

2013Year Founded

$324.4MTotal Funding

SERIES_FCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Stock Options

Fertility Treatment Support

Unlimited Paid Time Off

Parental Leave

Professional Development Budget

Wellness Program

Phone/Internet Stipend

Home Office Stipend

Risks

Emerging CMS platforms with lower costs threaten Contentful's market share.

Integration challenges from the Ninetailed acquisition could disrupt operations.

The freemium model may limit revenue growth if users don't convert to paid plans.

Differentiation

Contentful offers a composable content platform for digital-first businesses.

The platform integrates seamlessly with hundreds of tools through open APIs.

Contentful's CMS allows content management without needing to write code.

Upsides

Contentful's acquisition of Ninetailed enhances its AI-driven content personalization capabilities.

Partnerships with Vercel and SAP expand Contentful's integration and market reach.

The rise of generative AI tools presents opportunities for Contentful's platform enhancement.

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