Senior Backend Engineer
RasaFull Time
Senior (5 to 8 years)
Candidates must have a Bachelor's degree in Computer Science or a related field. They should possess experience designing robust and scalable APIs, building and maintaining high-performance services, and proficiency in a strongly-typed backend language such as Go, Java, Typescript, or Rust. Experience building, monitoring, and managing distributed systems at scale is required, with bonus points for experience with Apache Solr or Apache Lucene. A track record of effective collaboration, autonomy, and ownership, including clear communication and documentation, is also necessary.
The Senior Software Engineer will design and build new data management capabilities and features that automatically identify, label, and provide semantic meaning to raw user event data. They will create and manage services to make instrumentation irrelevant and develop features that move towards a zero-configuration future for customer data analysis. This role involves partnering with product and design counterparts to propose new solutions, collaborating with engineering peers through design discussions and code reviews, and owning the operational health of built features by monitoring services and resolving issues.
Digital experience analytics platform for businesses
FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. The platform captures and analyzes these interactions, helping companies identify issues and optimize user experiences to enhance conversions and customer satisfaction. FullStory serves a variety of clients, including e-commerce, financial services, and travel companies, making it applicable to any business with a digital presence. Operating on a Software-as-a-Service (SaaS) model, clients subscribe to the platform and pay a recurring fee based on their usage and required features. This model allows for scalability and offers different pricing tiers to accommodate businesses of all sizes. FullStory's goal is to improve online user experiences through detailed insights and data analysis.