Aircall

Senior Software Engineer - Engineering Productivity - Remote EMEA

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Communication & Collaboration SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-Time
  • Salary: Not specified

Aircall is a company focused on accessible, transparent, and collaborative communication, empowering its customers to make authentic human connections. They have received over $220 million in investment since 2015 and serve a growing base of 20,000+ customers across various locations (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, and remote). Conversation is a core value within the company culture.

Requirements

  • Experience: 4+ years of experience in software engineering, DevOps, or a related field.
  • Automation Tools: Prior experience with automation tools and frameworks.
  • Coding Languages: Proficiency in coding languages such as Python, Typescript, and JavaScript.
  • Version Control: Familiarity with Git.
  • CI/CD Tools: Experience with CI/CD pipelines and tools such as Jenkins, GitLab CI, CircleCI, or similar.
  • Collaboration Tools: Familiarity with Jira, Confluence, and other collaboration tools.
  • Troubleshooting: Strong troubleshooting skills and the ability to plan and execute improvements effectively.
  • Resourcefulness: Resourceful and familiar with various development tools and standards.
  • English Proficiency: Proficiency in English.

Responsibilities

  • Develop, implement, and maintain tools to enhance developer productivity and efficiency.
  • Streamline CI/CD pipelines to ensure fast, reliable, safe, and automated deployments.
  • Identify bottlenecks in the development process and propose solutions to mitigate them.
  • Collaborate with development teams to integrate productivity tools into their workflows.
  • Monitor and optimize build and test performance.
  • Ensure accurate tracking and reporting of engineering productivity metrics.
  • Promote best practices for code quality, testing, and automation within the engineering team.
  • Participate in the design and implementation of scalable development environments.
  • Contribute to continuous process and organizational improvements.
  • Attend and participate in team rituals.

Additional Information

  • AWS Experience: A plus.

Company Information

Aircall is a rapidly growing company committed to building technology that fosters communication and connection. They value a diverse workforce and encourage individuals from all backgrounds to join their team.

Skills

Python
Typescript
JavaScript
Git
Jenkins
GitLab CI
CircleCI
Jira
Confluence
Automation tools
CI/CD pipelines
Troubleshooting
Development tools
Standards
English

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters
2014Year Founded
$219.4MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Food Allowance
Snacks & Drinks
Medical Insurance
Competitive Salary
Flexible remote policy
Retirement Savings Plan
Outings & Events
Fitness Fund
Commuter Benefits
Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.
Economic downturns could reduce SMB spending on communication tools, impacting revenue.
Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.
The platform supports multilingual capabilities, enhancing global reach and customer service.
Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.
The rise of remote work increases the need for cloud-based communication tools like Aircall.
Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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