[Remote] Senior Software Engineer, Backend Infrastructure at Thumbtack

Ontario, Canada

Thumbtack Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Home Services, BiotechnologyIndustries

Requirements

Candidates must have 5+ years of experience in backend or systems engineering roles, with exposure to high-scale production environments. Proficiency in a backend language such as Go, Python, or PHP is required, along with strong knowledge of AWS and Linux. Experience designing, operating, and troubleshooting services handling critical user-facing traffic is essential. A solid understanding of databases, caching, and messaging systems (e.g., DynamoDB, Postgres, Redis, Kafka, or equivalents) is necessary. Proven ability to collaborate across teams, balancing product velocity with long-term service health, and experience working on platforms that create leveraged software for the entire engineering organization are also required.

Responsibilities

The Senior Software Engineer will design, build, and maintain resilient backend services for core application capabilities like identity, media, and communication. They will develop and maintain reusable libraries and frameworks for logging, monitoring, storage access, and service-to-service communication. This role involves partnering with product and platform teams to design reliable, efficient, and easy-to-integrate APIs and distributed systems patterns. The engineer will anticipate scaling challenges through capacity planning and proactive engineering, and participate in the team’s on-call rotation to ensure services meet defined SLAs and address production issues.

Skills

Backend Infrastructure
APIs
Frameworks
Backend Services
Reliable Systems
Scalable Systems
Performant Systems
User Identity
Image Hosting
Messaging
Notifications
Platform Capabilities
Observability
Resilience
Developer Productivity

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$680.3MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Paid Holidays
Phone/Internet Stipend
Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.
Dependency on RentRedi partnership may risk customer acquisition dynamics.
Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.
The platform offers personalized guidance and cost estimates for various home services.
Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.
$75 million financing boosts technology investment and service expansion.
Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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