Senior Software Engineer, Backend - Commerce Platform at Ro

New York, New York, United States

Ro Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, TelehealthIndustries

Requirements

  • 10+ years professional backend software development experience
  • Proficient in Python, relational databases, and frameworks like Django or FastAPI
  • Hands-on experience in metrics instrumentation and data-driven performance tuning using tools like Datadog
  • Proven experience building and maintaining high-scale backend systems, ideally in commerce, fintech, or healthcare settings
  • Deep understanding of distributed systems—data consistency, communication patterns, and service boundaries—backed by hands-on experience building and maintaining high-traffic production systems
  • Excellent communication skills and the ability to lead cross-functional technical projects
  • A sharp focus on quality and risk—you move with urgency while safeguarding against issues like double charges, misbilling, or inconsistent payment states

Responsibilities

  • Build robust, and scalable backend capabilities using Python and FastAPI, supporting critical commerce domains like payments, pricing, and invoicing
  • Lead cross-functional technical efforts — collaborating closely with product managers, designers, and engineers from adjacent teams to ensure alignment and technical integrity across boundaries
  • Drive engineering excellence through best practices in testing, monitoring, observability, and performance optimization
  • Define and maintain SLIs/SLOs in collaboration with product, infra and other development teams
  • Participate in on-call rotations to ensure reliability of commerce systems

Skills

Python
FastAPI
Stripe
PayPal
Payments Processing
Subscription Management
Fraud Prevention
Backend Development

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters
2017Year Founded
$998.1MTotal Funding
LATE_VCCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.
Competition from companies like Fabric could challenge Ro's market position.
Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.
Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

Land your dream remote job 3x faster with AI