[Remote] Senior Site Reliability Engineer at Tines

North America

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, AutomationIndustries

Requirements

5-8 years in an SRE or related role (inferred from "Is this the right role for you? 5-8 years in an S" likely SRE)

Responsibilities

Changing the way customers provision and operate our self-hosted product offering along with the services and infrastructure powering self-hosted installations
Identifying and fixing availability risks and monitoring gaps to ensure our services stay healthy and available
Enabling software engineers to build new product features that work seamlessly across cloud and self-hosted environments: observability, logging, and simplifying deployments
Using our own product extensively to automate infrastructure maintenance and to build DevOps tooling for customer deployments
Identifying areas for improvement in our containerized architecture and deployment strategies
Using your knowledge and experience to mentor other engineers in container orchestration and Kubernetes best practices across all of Tines: Sales, Support, and Engineering
Act as a subject matter expert for critical self-hosted customer issues
Optimizing Kubernetes deployments to improve reliability and resource utilization for self-hosted customers via changes to HPA, affinity rules, and resource quotas
Developing new observability solutions that work across air-gapped and connected self-hosted environments using industry standard tools like FluentD, Open Telemetry for metrics and traces
Collaborating with our Product and Design teams to enable brand new product features for self-hosted customers, like run script support, CLI integrations, and email processing capabilities
Streamlining the installation, upgrade, and migration processes for self-hosted customers using Helm and Kubernetes operators
Writing a blog post to share container orchestration insights with the community
Creating upgrade paths for PostgreSQL databases in self-hosted environments with minimal downtime
Building automation tools to simplify customer environment management and troubleshooting

Skills

Key technologies and capabilities for this role

Site Reliability EngineeringSRESelf-Hosted InfrastructureAutomationAPI IntegrationLinuxKubernetesDockerMonitoringCI/CDCloud InfrastructureAWSGCP

Questions & Answers

Common questions about this position

Is this role remote-friendly?

You can work fully remotely from anywhere in the US, with a preference for being based in the Greater Boston Area where you can use the Tines office space in downtown Boston to meet up with other members of the MA engineering team.

What is the salary or compensation for this position?

This information is not specified in the job description.

What key skills are required for this Senior Site Reliability Engineer role?

The role requires expertise in container orchestration and Kubernetes best practices, experience with containerized architecture and deployment strategies, and skills in observability, logging, infrastructure automation using the Tines product, and ensuring service availability.

What is the company culture like at Tines?

Tines fosters a supportive and collaborative engineering team that takes pride in their work, driven by values of Simplicity, Speed, and Soundness, while nurturing individual curiosity, growth, integrity, and exceptional customer experiences.

What makes a strong candidate for this SRE role?

Strong candidates will have deep expertise in Kubernetes and container orchestration to mentor across teams, experience shaping self-hosted infrastructure and DevOps tooling, and the ability to influence technical direction, product, and culture in a collaborative environment.

Tines

Automates workflows to enhance productivity

About Tines

Tines offers a platform that helps businesses automate their workflows to improve productivity. The platform allows users to streamline routine tasks, reducing repetitive work, unnecessary notifications, and information silos. It is designed to be user-friendly and can easily fit into existing business processes. Tines supports various functions such as employee lifecycle management, software development lifecycle management, ticket management, and incident alerts, among others. Unlike many competitors, Tines focuses on providing a comprehensive solution that integrates multiple aspects of business operations into one platform. The goal of Tines is to save time and enhance efficiency for teams across different industries by automating their workflows.

Dublin, IrelandHeadquarters

2018Year Founded

$142.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Company Equity

Risks

Emerging no-code platforms could threaten Tines' market share with innovative solutions.

Rapid AI integration may outpace Tines' development, risking competitive edge loss.

Economic uncertainties may reduce client spending on automation tools, impacting revenue.

Differentiation

Tines offers a no-code platform for automating security workflows, enhancing team productivity.

The platform integrates with various business processes, reducing duplicate efforts and information silos.

Tines' subscription model allows flexible pricing based on team size and business needs.

Upsides

Tines secured $50M to enhance AI integration and expand market reach in 2023.

Partnership with Criminal IP boosts platform capabilities with advanced threat intelligence.

Growing demand for no-code platforms empowers non-technical teams to automate workflows.

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