Senior Site Reliability Engineer

Position Overview

• Location Type: Remote (any country with ClickHouse hiring presence)
• Employment Type: Full-time
• Salary: Not specified

ClickHouse is the company behind the popular open-source, high-performance columnar OLAP database management system. They offer real-time analytics solutions that are 100-1000x faster than traditional approaches. They have a strong community and are now focusing on delivering cloud-first solutions. They are committed to providing reliable and secure services and are building out their Site Reliability Engineering team. This role is an opportunity to make a significant impact on ClickHouse Cloud's scale and performance.

Requirements

• Software engineering expertise
• Experience with distributed systems
• Understanding of service level objectives (SLOs) and service level agreements (SLAs)
• Experience with monitoring and alerting
• Incident management and response experience
• Post-mortem analysis experience (including blameless postmortems)
• Ability to collaborate with various engineering teams

Responsibilities

• Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse Cloud.
• Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.
• Ensure all infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane, and ClickHouse Core) have monitoring and alerting in place.
• Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud, collaborating with the support team to communicate to impacted customers.
• Continuously improve the reliability and performance of ClickHouse services.
• Plan, enable, and drive Chaos initiatives across Engineering.

Company Information

• About ClickHouse: We are the company behind the popular open-source, high-performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000x faster than traditional approaches. By offering a true column-based DBMS, it allows for systems to generate reports from petabytes of raw data with sub-second latencies. With an amazing community already adopting our open-source technology, we are now embracing our journey in delivering Cloud first solutions to delight our customers. With top adopters such as Lyft, Cisco, and eBay - not only do our products work at lightning speed, so do we. We are an open and collaborative company. Our colleagues are curious, engaged and excited about what they do. If you want to work in an environment where you can learn, grow, be an agent of change and have your voice heard - then please read on!