Senior Site Reliability Engineer at Ro

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Deep understanding of systems and infrastructure, with experience operating distributed services in production (mostly in AWS: EKS, RDS, Route53, S3, Elasticache)
Strong programming and automation skills (Python and Go)
Proficiency with infrastructure as code (Terraform / Pulumi)
Passion for observability, with hands-on experience in metrics, logging, tracing using Datadog
Strong cross-functional communication, able to collaborate with product, platform, security and other teams
An operational mindset that puts reliability and resilience as a core product requirement
A mission-driven attitude, motivated by the opportunity to make healthcare better

Responsibilities

Design and implement resilient infrastructure to support high availability at scale
Build and contribute to tools and platforms that streamline deployment, monitoring and recovery of systems
Drive incident response and harness learnings, leading efforts to minimize downtime and improve MTTR
Partner with engineering teams to bake best practices for reliability, resilience and observability into services
Automate infrastructure workflows using IaC and other cloud native tools
Champion a culture of operational excellence, guiding engineers through reliability practices and raising the bar across the engineering org

Skills

Key technologies and capabilities for this role

SREResilient InfrastructureHigh AvailabilityDeploymentMonitoringObservabilityIncident ResponseMTTR

Questions & Answers

Common questions about this position

What skills and experience are required for the Senior Site Reliability Engineer role?

Candidates need a deep understanding of systems and infrastructure with experience operating distributed services in production, mostly in AWS using EKS, RDS, Route53, S3, and Elasticache. Required skills include strong programming in Python and Go, proficiency with infrastructure as code like Terraform or Pulumi, and hands-on experience with observability using Datadog metrics, logging, and tracing.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Ro?

Ro emphasizes a mission-driven culture focused on patients first, operational excellence, and reliable systems, with recognition as a Fortune Best Workplace in New York and Health Care for four years, Best Workplace for Parents, and CNBC Disruptor 50.

What makes a strong candidate for this Senior SRE position?

Strong candidates have strong cross-functional communication skills, an operational mindset prioritizing reliability and resilience, and a mission-driven attitude motivated to improve healthcare, along with the technical expertise in AWS, programming, IaC, and observability.

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters

2017Year Founded

$998.1MTotal Funding

LATE_VCCompany Stage

Consumer Software, HealthcareIndustries

1,001-5,000Employees