Senior Site Reliability Developer

Position Overview

Upgrade is a rapidly growing fintech company providing affordable and responsible credit, mobile banking, and payment products. Recognized by the Financial Times as the fastest-growing company in the Americas, Upgrade Card has also been the fastest-growing credit card in America for two consecutive years. With over $33 billion in credit delivered to 5.5 million customers, Upgrade is backed by prominent technology investors and was recently valued at $6.3 billion.

We foster an energizing, collaborative, and inclusive culture where team members support each other, learn, innovate, and take ownership of their contributions. Upgrade has been recognized as a "Best Place to Work in the Bay Area" for three consecutive years, a "Top Company to Work for in Arizona," and has received awards for "Best Engineering Department," Diversity, Women, Culture, and Veterans by Comparably.

We are seeking talented professionals excited about designing and delivering innovative products to join our team of 1850 dedicated individuals. If you are passionate about tackling significant challenges and making a meaningful impact on people's lives, we encourage you to apply.

About the Role

As a Senior Site Reliability Developer, you will collaborate with our DevOps teams to support our Spectrum (Shaw Systems) partnership. Your focus will be on SRE/DevOps contributions, including automating build pipelines, CI/CD, monitoring, logging, and scripting. This role will leverage AWS, automation tools like Terraform/Ansible, and involve working with Java-based applications, Windows, and SQL Server 2019+.

Responsibilities

• Build a resilient, secure, and efficient cloud-based platform.
• Automate deployment, monitoring, management, and incident response.
• Monitor and troubleshoot platform issues.
• Build and scale the technology infrastructure to meet rapidly increasing demand.
• Manage cross-functional requirements by working with various company stakeholders.
• Collaborate with Development and QA teams to launch new features and services.
• Develop and improve operational practices and procedures.
• Participate in an on-call rotation, including after-hours tasks.

Requirements

• 5+ years of production-level SRE/DevOps experience.
• In-depth hands-on knowledge of AWS.
• Advanced knowledge of Ansible and Terraform.
• Experience with Windows Server 2019+.
• Understanding of Java applications.
• Strong understanding of systems, networks, and troubleshooting techniques.
• Experience in automated build pipelines and continuous integration.
• Working knowledge of relational databases (Visual Studio / SQL Server 2019+).
• Knowledge of cloud monitoring, logging, and cost management tools.
• Strong programming/scripting knowledge (e.g., PowerShell, Python, Bash, etc.).
• Spectrum (Shaw Systems) experience is a plus.

What We Offer

• Competitive salary and stock option plan.
• 100% paid coverage of medical, dental, and vision insurance.
• Flexible PTO.
• Competitive 401(K) and RRSP program.
• Opportunities for professional growth and development.
• Paid parental leave.
• Health & wellness initiatives.

Company Information

Upgrade is a fintech company committed to providing affordable and responsible financial products. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement.

---

#BI-Remote #LI-Remote