Whoop

Senior SDET (Business Systems)

Boston, Massachusetts, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Data & AnalyticsIndustries

Senior Quality Assurance Engineer - Business Systems

Location Type: Remote Employment Type: Full-time Salary: Not specified

Position Overview

WHOOP is on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As a member of the Business Systems team, you will work directly on our ecommerce and business systems platform, developing features that will integrate critical workflows for our business across ecommerce orders, shipping and logistics, and subscription management.

As a Senior Quality Assurance Engineer, you will be responsible for designing an overall test strategy and executing on it. You will work closely with product management to understand our business systems requirements. You will work closely with the development team and others to ensure that our products are thoroughly tested and meet the highest quality standards and work end to end. You will also be responsible for analyzing test results, identifying and reporting issues, and driving continuous improvements in our testing processes. This role reports to the Director of QA.

Responsibilities

  • Participate in designing an overall testing strategy to validate and sustain quality of our Business Systems team.
  • Design, develop and/or improve automated test frameworks and tools to validate business systems end to end use cases.
  • Participate in end-to-end testing processes with a focus on automation, adhering to testing philosophies and best practices.
  • Work closely with the development team to ensure that test cases are integrated into the software development life cycle.
  • Contribute to setting goals and performance metrics for the QA team, identifying trends and patterns to proactively address potential quality issues before they reach members.
  • Analyze test results, identify and report issues, and work with the development team to resolve them.
  • Work closely with cross-functional teams such as Software Development, Product, Data Science and Member Services to understand, clarify and ensure product requirements are complete, accurate and testable.

Qualifications

  • 5+ years of quality assurance experience in both automation and manual testing.
  • Strong programming and systems design skills for writing integration tests using Java, Python or similar languages.
  • Experience with Cypress/Selenide or equivalent WebUI automation frameworks.
  • Experience testing integrations with Netsuite, Salesforce, Stripe, Boomi, and more.
  • Experience with relational databases (SQL).
  • Experience testing and automating REST APIs.
  • Demonstrated ability to work with individual contributors, vendors, and cross-functional teams.
  • Demonstrated ability as a self starter and caring for the overall quality experience for customers.
  • Strong communication skills.
  • Passionate about shipping products that people love.
  • Passionate about making complicated things simpler.
  • Bachelor’s degree in computer science or related field.

Application Instructions

  • Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our [link - not provided in original text].

Skills

SDET
Quality Assurance
Automation
Test Automation
Test Strategy
Test Cases
Software Development Life Cycle
Business Systems
Ecommerce
Shipping
Logistics
Subscription Management
Problem Solving
Cross-functional Teams

Whoop

Wearable fitness tracker with personalized insights

About Whoop

WHOOP offers a fitness membership that focuses on improving personal health and performance through a wearable device called the WHOOP Strap 3.0. This device continuously collects physiological data, including heart rate, sleep patterns, and recovery levels, to provide users with personalized recommendations on their daily activity, sleep needs, and readiness for performance. Unlike many competitors, WHOOP operates on a subscription model, where users pay a fee to access the membership, which includes the device and continuous insights through the WHOOP app. This model not only provides a steady revenue stream but also fosters a strong community among users, encouraging engagement through teams, challenges, and social features. The goal of WHOOP is to help users optimize their health and performance while minimizing injury risk.

Boston, MassachusettsHeadquarters
2012Year Founded
$393.7MTotal Funding
SERIES_FCompany Stage
Data & Analytics, HealthcareIndustries
501-1,000Employees

Benefits

Take Time Off: Time outside of the office is important for sleep, strain and recovery! Our PTO plan encourages members to take time off in order to come back refreshed.
Live a Healthy Lifestyle: Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.
Feel Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. Work means more when you have personal stake. You have ownership in what we are building.
Eat Well: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.
Know The Product: We want you to understand and experience the product firsthand. We offer you a WHOOP strap and membership at no cost.
Be Active: Take advantage of our office gym and on-site showers! WHOOP also offers a $500 yearly wellness perk for fitness classes and memberships.
Be Present: It’s important to be present when bringing home a new family member. Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
Love Where You Work: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!
Work Hard, Play Harder: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!

Risks

Increased competition from brands like Oura and Fitbit threatens market share.
Privacy concerns over data collection could lead to regulatory challenges.
Economic downturns may affect consumer willingness to pay subscription fees.

Differentiation

WHOOP offers 24/7 physiological data tracking with its WHOOP Strap 3.0.
The company provides personalized health insights for athletes and fitness enthusiasts.
WHOOP's subscription model includes a community aspect for user engagement.

Upsides

WHOOP's partnership with Cristiano Ronaldo boosts brand visibility and credibility.
Expansion into 56 markets enhances WHOOP's global presence and growth potential.
Collaborations with brands like Assos strengthen WHOOP's position in sports technology.

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