[Remote] Senior Salesforce Administrator (18-month contract) at Fullscript

Ottawa, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

5+ years of experience as a Salesforce Administrator in a SaaS or high-growth environment
Strong expertise in Salesforce architecture, including flows, automation, and custom object design
Experience with system integrations and third-party applications
Familiarity with Sales Cloud and Service Cloud
Salesforce Administrator certification required; Advanced Administrator or Platform App Builder a plus
Excellent problem-solving skills and ability to manage multiple projects simultaneously
Exceptional cross-functional collaboration skills with stakeholders across Commercial, Data, and IT
Bonus: Familiarity with ancillary tools in our stack (Gong, Iterable, Guru, ZoomInfo, Snowflake, Rudderstack) or similar platforms

Responsibilities

Serve as the primary Salesforce administrator, managing support, maintenance, and improvements
Partner with the Senior Manager, Revenue Operations Systems to execute the roadmap and vision for Salesforce
Design, build, and maintain objects, fields, workflows, flows, and validation rules to support evolving business requirements
Optimize use of Salesforce standard and custom objects to streamline processes and improve data quality
Manage user roles, profiles, permissions, and security settings
Support integrations between Salesforce and other GTM systems
Collaborate with RevOps, Sales, and Marketing stakeholders to scope and deliver enhancements
Monitor system performance, troubleshoot issues, and implement fixes to maintain reliability
Document processes, configurations, and best practices for continuity and adoption

Skills

Salesforce

Salesforce Flows

Salesforce Workflows

Validation Rules

Salesforce Objects

User Roles

Profiles

Permissions

Security Settings

Integrations

Fullscript

Platform for managing supplement plans

About Fullscript

Fullscript provides a platform for healthcare practitioners to create and manage supplement plans for their patients. The platform simplifies the workflow for health professionals, allowing them to personalize treatment plans with custom protocols and features. It serves over 70,000 practitioners, including doctors and nutritionists, and operates in a two-sided market by selling high-quality supplements directly to patients or in-office, with prices set by the practitioners. Fullscript also offers educational resources to help patients adhere to their supplement plans, including infographics, handouts, and an award-winning blog covering various wellness topics. The company's goal is to improve patient outcomes and make wellness more affordable through better support and resources for both practitioners and patients.

Ottawa, CanadaHeadquarters

2011Year Founded

$265.7MTotal Funding

LATE_VCCompany Stage

Education, Healthcare, Consumer GoodsIndustries

501-1,000Employees

Benefits

Flexible Paid Time Off

Stock Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Remote Work Options

Wellness Program

Training Budget

Risks

Integration challenges with Rupa Health could lead to operational inefficiencies.

Regulatory scrutiny may arise from handling genetic data with 3X4 Genetics.

Recent executive changes could cause strategic misalignments during transitions.

Differentiation

Fullscript offers a seamless blend of virtual dispensing and in-office sales.

The platform supports over 70,000 practitioners with personalized treatment plans.

Fullscript's educational resources enhance patient adherence and promote wellness.

Upsides

The acquisition of Rupa Health expands Fullscript's comprehensive care platform.

Partnership with 3X4 Genetics enhances personalized supplement recommendations.

Growing demand for telehealth boosts Fullscript's digital health platform.

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