Senior Salesforce Administrator at Field Nation

Dhaka, Dhaka Division, Bangladesh

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Service DeliveryIndustries

Requirements

2+ years of progressive, hands-on experience as a Salesforce Administrator, with demonstrated ownership of an enterprise-level instance
Salesforce Certified Administrator (ADM 201) is preferred
Proven expertise in designing and implementing complex automation using all modern Flow types (Screen, Record-Triggered, Schedule-Triggered, Autolaunched) and Flow orchestration
Expert-level understanding of the Salesforce data model, governance limits, and best practices for system scalability
Previous experience with Sales Cloud, Service Cloud, and Experience Cloud is required
Knowledge of complementary Revenue Operations tools (e.g., Conga products) is preferred
Strong business acumen with the ability to translate business needs into effective declarative solutions
Ability to work US core hours (overnight in BD) and thrive in a metric-driven, fast-paced environment
Excellent written and verbal communication skills for technical and non-technical audiences

Responsibilities

Design and implement complex, scalable Salesforce solutions utilizing core configuration features (Flow, Validation Rules, Custom Objects, etc.) to meet advanced business requirements
Serve as the declarative subject matter expert (SME), guiding business stakeholders on best practices for configuration and user efficiency
Identify opportunities for automation and optimization within the existing system to improve processes and user experience
Translate business requirements into precise technical specifications and user stories for implementation
Manage platform governance activities including release management, sandbox maintenance, and environment setup (Dev, QA, Production)
Monitor system performance and user adoption, implementing measures to ensure platform stability and compliance
Own the security model; manage and audit complex sharing rules, profiles, and permission sets to ensure data integrity
Lead the triage and resolution of critical platform incidents and data inaccuracies
Partner closely with the Revenue Operations Specialists and the Technical Engineering team on integrated projects, ensuring alignment between declarative and coded solutions
Mentor and provide guidance to Junior Salesforce Administrators and support staff on configuration best practices and release protocols
Develop comprehensive documentation, including process flows and end-user training materials

Skills

Salesforce

Flow

Validation Rules

Custom Objects

Declarative Development

Release Management

Sandbox Management

Security Model

Governance

Automation

Field Nation

Connects businesses with freelance technicians

About Field Nation

Field Nation connects businesses with skilled freelance technicians for on-demand work orders, primarily in the United States. The platform allows companies to manage their workforce efficiently by accessing a large network of pre-vetted professionals based on location and specific skills. Businesses can post work orders, and technicians can bid on them, with Field Nation earning a fee from each completed order. This model helps companies save costs and maintain flexibility in staffing. With 1.4 million work orders completed annually and a 98% success rate, Field Nation ensures quality through a rigorous vetting process. The platform also provides tools for businesses to create custom profiles and build trusted teams, along with industry insights to help improve operational efficiency. Field Nation's goal is to optimize field operations for businesses by providing a reliable way to connect with top talent and enhance service delivery.

Minneapolis, MinnesotaHeadquarters

2008Year Founded

$58.5MTotal Funding

EARLY_VCCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Unlimited Paid Time Off

Paid Vacation

Health Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Hybrid Work Options

Risks

Increased competition from platforms like Upwork and Fiverr threatens market share.

AI-driven platforms may reduce the need for traditional FMS platforms.

Changes in labor laws could impact Field Nation's business model and increase costs.

Differentiation

Field Nation connects businesses with skilled freelance technicians for on-demand work orders.

The platform offers a 98% success rate through rigorous vetting of technicians.

Field Nation provides industry insights and case studies to demonstrate successful scaling.

Upsides

Increased demand for flexible work solutions drives growth in freelancer management systems.

Technological advancements enhance efficient matching of freelancers with job opportunities.

Partnerships with industry-specific service providers improve client satisfaction.

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