[Remote] Senior Risk Analyst at Paddle

United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

3-5 years working in Risk or financial crime (ideally within Merchant Acquiring, E-Commerce, or a similar role at a FinTech)
Experience reviewing PEPs & Sanctions, chargebacks, transaction-laundering and fraud alerts and handling complex KYB structures
Experience with reviewing and writing suspicious activity reports (SARs)
Experience working with businesses to resolve risk related flags
Solid understanding of scheme requirements
High value on accuracy and completeness of work
Ability to communicate clearly, sensitively and effectively with customers while investigating suspicious activity
Strong data analysis and investigative skills, including preparing detailed investigation reports
Proactive in learning new processes and procedures, and adapting to changing environments while constantly seeking efficiencies
Confident at creating and editing process documentation and understand the importance of thorough, standardised procedures
Experience of escalation handling and task delegation
Experience in conducting QA reviews of peer risk cases

Responsibilities

Investigate alerts generated by third-party vendors, alert systems, and transaction monitoring solutions and assign tasks to analysts
Handle complex reviews, acting as a point of escalation, and working closely with other teams as a liaison in decision-making
Monitor chargeback data to identify emerging trends and risks
Work directly with suppliers to proactively resolve risk related flags
Collaborate with internal teams on customer inquiries or Risk related issues
Make confident judgement calls based on limited information
Communicate in a clear and concise manner
Assist with applying Card Scheme rules and global payment legislation
Investigate instances of financial crime and write up findings on SAR escalations
Continuously evaluate and provide feedback to improve risk processes and workflows
Assist in training junior analysts and provide guidance on complex investigations
Conduct secondary QA reviews on analysts’ cases ensuring accuracy and completeness
Create and maintain process documentation ensuring Paddle's risk management practices are efficient and up-to-date

Skills

Risk Analysis

Transaction Monitoring

Alert Investigation

Financial Crime

SARs

Ecommerce Risk

FinTech Risk

Risk Strategy

Paddle

Platform for SaaS billing and compliance

About Paddle

Paddle simplifies software sales for SaaS companies by providing a platform that manages billing, payments, tax compliance, and customer support. Its tools allow developers to focus on product development instead of administrative tasks. Paddle's all-in-one solution includes payment processing, subscription management, invoicing, and compliance with international tax laws, helping clients streamline operations and scale efficiently. The company earns revenue through transaction fees and subscription plans, aligning its success with that of its clients. Paddle's platform is flexible, easy to configure, and offers extensive API documentation for seamless integration. It also supports webhook notifications for real-time updates. The goal of Paddle is to be a vital partner for software companies aiming to grow internationally while managing the complexities of tax and compliance.

London, United KingdomHeadquarters

2012Year Founded

$283.4MTotal Funding

SERIES_DCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Benefits

Competitive compensation & share options

Private healthcare & mental health coaching

Flexible time off

Learning & development

Family leave

Wellbeing points

Transportation subsidies

Home workstation budget

Risks

Emerging payment platforms may erode Paddle's market share.

Slower SaaS industry growth could impact Paddle's transaction-based revenue model.

Rising churn rates in SaaS could lead to decreased revenue for Paddle.

Differentiation

Paddle offers a unique Merchant of Record model for SaaS companies.

The platform integrates billing, payments, and tax compliance into a single solution.

Paddle's API and webhook features enable seamless integration for developers.

Upsides

Paddle's AI Launchpad supports the growing trend of AI-powered SaaS solutions.

The new billing features cater to the demand for hyperlocalised payments.

Paddle's all-in-one platform is attractive amid rising churn rates and tighter budgets.

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