Senior Renewals Specialist

Austin, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Sales Performance Management, Revenue OptimizationIndustries

Requirements

Candidates should possess 8+ years of progressive experience in sales, account management, and/or commercial pricing management. A strong understanding of enterprise B2B sales account management and the customer retention landscape is required, along with exceptional communication and relationship-building skills. The ability to collaborate with and lead cross-functional teams without formal direct reporting authority is essential, as is being highly persuasive and flexible to shift strategies and tactics when required.

Responsibilities

The Senior Renewals Specialist will serve as the lead negotiator for assigned customer renewals, setting strategy and leading high-stakes negotiations to balance customer retention with revenue growth. This role involves documenting negotiations, refining strategies with the Sr. Commercial Pricing Director, and managing all assigned renewal opportunities in Salesforce for accurate forecasting. Responsibilities include preparing and presenting formal renewal pricing, ensuring contracts are right-sized, and partnering with Sales, Customer Success, Finance, and Product Marketing teams to develop tailored pricing solutions and integrate customer feedback into pricing models and programs. The specialist will also co-develop renewal pricing playbooks.

Skills

Customer Renewals

Negotiation

Sales Strategy

Customer Retention

Revenue Growth

Forecasting

Pipeline Management

Salesforce

Varicent

SaaS solutions for revenue growth management

About Varicent

Varicent provides software solutions that help businesses improve their revenue growth. Their products allow companies to create effective territory and quota plans, streamline their revenue operations, and design incentive programs that motivate sales teams. Varicent's software works by offering tools that enable users to analyze data and make informed decisions about their sales strategies. What sets Varicent apart from its competitors is its focus on the specific needs of revenue leaders, ensuring that their solutions are tailored to help clients achieve their growth goals. The main aim of Varicent is to empower businesses to optimize their sales performance and revenue management processes through data-driven insights.

Toronto, CanadaHeadquarters

2003Year Founded

$34MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Risks

Generative AI-based Assistants may face data privacy and security challenges.

Strategic investment may increase pressure for rapid growth, straining resources.

Acquisition of Concert Finance may present integration challenges.

Differentiation

Varicent's Generative AI-based Assistants enhance sales planning and data transformation.

Strategic investment enables Varicent to accelerate AI-driven capabilities and market position.

Recognition in The Forrester Wave™ highlights Varicent's leadership in the SPM sector.

Upsides

Generative AI-based Assistants provide a competitive edge in the SPM market.

Strategic investment supports rapid development of AI-driven capabilities.

Acquisition of Concert Finance expands Varicent's commissions software capabilities.

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