Quality Assurance Specialist
OkloSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Advertising, Digital MediaIndustries
Requirements
- Advanced English level (B2+/C1 reading, writing, and conversation)
- 3+ years in an advertising agency or other production or post-production studio
- Leadership skills
- Strong communication skills
- Knowledge of editing video and audio in software including Davinci Resolve & Premiere
- Broad knowledge of Adobe Suite software including but not limited to Photoshop & After Effects
- Understanding of video delivery specs and exporting standards
- Strong organizational skills with experience in video file sharing
- Data ingest and management experience
- Strong sense of catalog organization and file naming convention to manage file storage
- Keen eye for design principles and strong attention to detail
Responsibilities
- Monitor production compliance to provided standards and guidelines
- Perform Quality control checks such as checking for copy alignment, spelling, technical specification alignment, and technical errors on outputs produced
- Communicate errors and expected results clearly through written reports
- Manage QC requirements and risk analysis by enforcing and improving the workflow
- Attend daily and weekly meetings with production and post-production teams to gather QC requirements
- Execute planning, scoping and estimation of QC efforts
- Attend scheduling and kick-off calls to ensure accurate QC estimates have been provided and track incoming projects/timelines
- Communicate day-to-day tasks to Quality Control Specialists
- Assist with task prioritization for Quality Control Specialists as needed
- Mentor Quality Control Specialists by sharing best practices and hosting knowledge-share sessions
- Be available to answer questions from Quality Control Specialists about the day-to-day work
- Monitor e-mail inbox and communication channels for incoming work
- Report QC project status to Design Supervisors, Producers, and QC Lead or Director
- Organize, track, and ensure quality of final files before delivery to trafficking team or clients
- Maintain and develop internal QC status tracking documents
- Escalate risks and solutions to Quality Control Lead
- Assist with data ingest and file archival on our various cloud tools and servers alongside the Asset Management team as needed
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience is required for the Senior Quality Control Specialist role?
Candidates need 3+ years of experience, including supporting and leading other Quality Control specialists through every stage of a project.
What communication skills are needed for this position?
Excellent communication skills are required, including the ability to communicate errors and expected results clearly through written reports and work closely with Producers, Design Supervisors, and other team members.
What is the English language requirement for this role?
Advanced English level (B2+/C1) is required for reading, writing, and conversation.
What is the company culture like at Critical Mass?
The culture emphasizes a professional and structured approach to production and Quality Control, enthusiasm for technology and innovation, teamwork across disciplines, and a fast-paced advertising environment focused on foundational growth.
What makes a strong candidate for this Senior Quality Control Specialist position?
Strong candidates are self-starters with organizational and interpersonal skills, experience leading QC specialists, enthusiasm for emerging technology, and the ability to mentor through knowledge-share sessions while thriving in a collaborative, fast-paced team environment.
Critical Mass
Digital experience design and marketing agency
About Critical Mass
Critical Mass is a digital experience design agency that creates engaging digital solutions for clients in various industries, including automotive, finance, healthcare, and retail. The agency focuses on delivering tailored digital strategies, user experience (UX) design, and technology solutions. Their services encompass website design and development, digital marketing campaigns, social media management, and data analytics. Critical Mass differentiates itself from competitors through its collaborative approach, working closely with clients to co-create solutions that resonate with their target audience. The company aims to simplify complex digital challenges and provide user-friendly solutions while nurturing talent through programs like the Critical Mass Artist In Residence (CM AIR) and Trailhead.
Calgary, CanadaHeadquarters
1996Year Founded
$238KTotal Funding
M_AND_ACompany Stage
Data & Analytics, Consulting, Consumer SoftwareIndustries
1,001-5,000Employees
Benefits
Professional Development Spending Account that can be used for conferences, courses, subscriptions, books
Competitive pay and benefits
Match charitable donations up to $100USD
Flexible, reasonable work-from-home arrangements whenever possible
Risks
Emerging digital agencies in Canada threaten Critical Mass's market share.
Rebranding with BlackSquare may misalign with Diageo's brand vision, affecting collaborations.
Public health disinformation focus may attract scrutiny, impacting reputation in studied regions.
Differentiation
Critical Mass excels in advanced UX design and data analytics.
The company specializes in voice interface design and AI-driven customer interactions.
Critical Mass offers integrated marketing communications and omnichannel strategies.
Upsides
Increased demand for personalized digital experiences boosts Critical Mass's core services.
The rise of e-commerce aligns with Critical Mass's expertise in digital identity solutions.
Growing digital ad expenditure in Canada expands the market for Critical Mass's services.
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