QA Engineer

Position Overview

Topline Pro is seeking a skilled QA Engineer to join our growing team. This role offers a unique opportunity to significantly impact our product and shape the quality assurance practices at Topline Pro. We are building an AI-powered platform for service businesses, helping them acquire direct business quickly and efficiently.

About Topline Pro

Topline Pro is revolutionizing the service industry with AI-powered Shopify solutions for local service professionals like roofers, landscapers, painters, and cleaners. Our platform enables these businesses to get discovered, build trust, and secure repeat bookings through intuitive digital storefronts powered by Generative AI.

Founded by Nick Ornitz (CEO) and Shannon Kay (COO), Topline Pro boasts a team of over 70 dedicated professionals with ambitious expansion plans for 2025. We proudly serve thousands of local service businesses and have been recognized as a top 50 Tech Company building for SMBs in both 2023 and 2024.

We are a Y Combinator-backed, well-funded company with several years of runway, experiencing rapid growth and possessing strong product-market fit and momentum. This is an inflection point in our journey, offering a clear path to massive impact.

Responsibilities

• Own the end-to-end quality assurance process for our product, ensuring a smooth and seamless experience for service pros using our platform.
• Develop, maintain, and execute manual and automated test plans for new and existing features.
• Collaborate with engineers, product managers, and designers to understand feature requirements and user stories to build out comprehensive test coverage.
• Identify, log, and track bugs across the system, working closely with the engineering team to resolve issues efficiently.
• Participate in the product lifecycle from concept through deployment, contributing feedback to drive continuous improvement.

Requirements

• 6+ years of experience in a QA or software testing role.
• Hands-on experience with automated testing frameworks (e.g., Selenium, Cypress, Playwright).
• Solid understanding of manual testing techniques and exploratory testing for web applications.
• Experience testing RESTful APIs, end-to-end workflows, and integrations.
• Preferred experience with CI/CD pipelines, ensuring quality checks are automated in the deployment process.
• Familiarity with bug tracking tools (e.g., JIRA, Linear) and experience in reporting and managing issues.
• Experience in Agile Scrum environments with a commitment to continuous improvement.
• A team player who enjoys working closely with others to identify and resolve issues.
• Interest or experience in team leadership.
• Detail-oriented with a knack for investigating bugs and finding edge cases.
• Ability to thrive in a fast-paced startup environment and pivot quickly as priorities shift.

What We Offer

• Salary: $110k-$130k + equity package
• Employment Type: Full-Time
• Work Schedule: 4 days/week in-office in downtown Boston, 1 day flexible from home.
• Benefits:
  • Full Medical, Dental, and Vision Health Coverage
  • Computer and workspace enhancements
  • Monthly stipend for mental and physical health
  • 401(k) plan (non-matching)
• Time Off: Unlimited vacation, 9 company holidays, and 1 personal volunteer day per year.
• Growth Opportunity: Take on significant responsibility and ownership in scaling a product that can change the lives of home service pros.

Application Instructions

We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply.

Company Information

• Location Type: In-office (Boston, MA)
• About Us: Topline Pro is building AI-powered Shopify for service businesses, empowering local pros with digital storefronts to acquire direct business quickly.
• Funding & Backing: YC-backed and well-funded with several years of runway.
• Recognition: Named one of the 2023 and 2024 top 50 Tech Companies building for SMBs.