Senior Project Program Manager (UM Automation) at CVS Health

Hartford, Connecticut, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

6–10 years of experience as a Product Owner, Product Manager, or equivalent role managing complex products or features in a business or technology environment
Experience leading product development of microservices and APIs in a cloud-native architecture (e.g., AWS, Azure, GCP)
Demonstrated experience leading cross-functional teams through the full product lifecycle, including discovery, design, development, testing, and implementation
Strong understanding of Agile frameworks (e.g., Scrum, Kanban) and hands-on experience with tools such as Jira, Confluence, or equivalent
Ability to translate business objectives into clear, actionable user stories, epics, and acceptance criteria
Experience working with technical teams (e.g., architects, developers, QA) to refine requirements, manage dependencies, and ensure successful delivery
Strong written and verbal communication skills, with the ability to engage and align stakeholders at all levels
Proven ability to manage multiple priorities and meet deadlines in a fast-paced, matrixed environment
Experience developing and presenting process flows, business requirements documents, and other supporting materials to drive clarity and alignment
Bachelor’s degree in Business, Healthcare Administration, Computer Science or 8-10 years of equivalent experience

Responsibilities

Own the product vision and roadmap for assigned automation features and initiatives
Translate business goals into actionable product features and user stories with clear acceptance criteria
Ensure timely and high-quality delivery of features by guiding the team through prioritization, sprint planning, and ongoing backlog grooming
Collaborate cross-functionally with clinical, business, and technical teams to ensure alignment on priorities and requirements
Define and track success metrics to measure business value and feature performance
Communicate status, risks, and decisions to stakeholders and leadership
Continuously identify opportunities to optimize and expand automation capabilities to drive operational efficiency and improve user experience
Manage multiple features from conception through delivery
Collaborate with business partners to understand feature objectives, and with architecture and IT teams to break down features into user stories and acceptance criteria
Create detailed requirements documentation, such as business and technical process flows and outcome diagrams

Skills

Artificial Intelligence

Rules Engines

Predictive Analytics

Intelligent Character Recognition

Cognitive AI

Product Roadmap

User Stories

Acceptance Criteria

Sprint Planning

Backlog Grooming

Process Flows

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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