Senior Program Manager - Enterprise Insights & Analytics Team - HYBRID at Nordstrom

Seattle, Washington, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Bachelor’s degree required; MBA or relevant Master’s degree a plus
4+ years of experience in program management, product management, strategy, finance, or merchandising operations
Experience using financial metrics and KPIs to support business decisions and performance tracking
Foundational SQL skills and a working understanding of data architecture and analytics tools
Strong business analysis capabilities, including data gathering, gap identification, and insight generation
Advanced Excel proficiency and strong PowerPoint skills for storytelling and presentation
Excellent communication and facilitation skills, with the ability to synthesize input across functions and drive consensus
A strategic and innovative mindset, with the ability to challenge the status quo and envision future-state solutions
Adaptability in navigating between big-picture strategy and detailed execution, with a curious and collaborative approach to problem-solving

Responsibilities

Gather, synthesize, and translate complex business needs into clear design requirements that guide data and BI analysts in developing scalable insights products. Identify gaps and opportunities for enhancement
Serve as a subject matter expert on analytics tools and dashboards, supporting stakeholder adoption and continuous improvement
Conduct business analysis using storytelling and visualization to communicate insights that drive strategic decisions
Contribute to the development and maintenance of program roadmaps and playbooks
Lead large, cross-functional projects from concept to execution, applying strong project management practices to drive alignment, accountability, and timely delivery of strategic initiatives
Support project tracking and intake processes, including backlog refinement and JIRA board updates, to ensure transparency and alignment
Promote data literacy and a culture of analytics through training, education, and stakeholder engagement
Provide comprehensive program support including planning, risk management, and stakeholder communication
Flex across initiatives to support the delivery of enterprise-wide capabilities and strategic outcomes

Skills

Program Management

Business Analysis

Requirements Gathering

Analytics Tools

Dashboards

Data-Driven Decision Making

Cross-Functional Collaboration

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

Land your dream remote job 3x faster with AI

Try Jobo Free