[Remote] Senior Program Manager at Jobber

Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Small Business ServicesIndustries

Skills

Key technologies and capabilities for this role

Program ManagementCross-functional leadershipStrategic planningRevenue OperationsStakeholder managementProcess improvementData analysisCollaborationAccountabilityMeasurable outcomes

Questions & Answers

Common questions about this position

What is the reporting structure for the Senior Program Manager role?

The Senior Program Manager reports to the Senior Manager of Program Management.

What does the Revenue Operations team do at Jobber?

The Revenue Operations team unifies people, process, technology, and data to drive a buyer-centric go-to-market strategy and enable proper customer engagement.

What are the main responsibilities of the Senior Program Manager?

The role involves stewarding strategic transformation initiatives, leading cross-functional programs, representing program management best practices, driving standardization for change, collaborating with technical leads, and overseeing programs with 3 to 18 month horizons.

What is Jobber's company culture like?

Jobber's culture emphasizes transparency, inclusivity, collaboration, and innovation, and has been recognized by Great Place to Work and Canada’s Most Admired Corporate Cultures.

What qualities make a strong candidate for this Senior Program Manager position?

Strong candidates are transformational leaders and creative problem solvers passionate about tackling tough cross-functional opportunities, with the ability to bring structure to ambiguity, ensure collaboration and accountability, and drive measurable outcomes.

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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