Senior Program Manager

Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Small Business ServicesIndustries

Requirements

Candidates should have experience as a Senior Program Manager, demonstrating leadership and problem-solving skills for cross-functional initiatives. A strong understanding of program management frameworks, operational excellence, and strategic transformation is necessary. The ability to drive multiple programs with varying horizons, collaborate with technical leads, and build trust across diverse teams is essential. Experience in navigating new program areas, diving deep into subject matter, and driving domain-specific discussions is also required.

Responsibilities

The Senior Program Manager will steward strategic transformation initiatives, providing leadership and program frameworks for operational excellence. They will drive multiple cross-functional programs, develop and execute program roadmaps, and collaborate with technical leads to align sprints and roadmaps. Responsibilities include identifying critical issues and dependencies, building trust across teams, and breaking down complex initiatives into actionable components. The role also involves managing relationships across the organization to identify resourcing needs and presenting recommended response plans for risks and issues.

Skills

Program Management

Cross-functional leadership

Strategic planning

Revenue Operations

Stakeholder management

Process improvement

Data analysis

Collaboration

Accountability

Measurable outcomes

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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