Senior Product Operations Manager at Weave

India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

8+ years of experience in product management, product operations, or a similar role at a SaaS company
Strong understanding of product development cycles and engineering practices, like agile, sprint planning, and tracking dependencies
Understand modern software concepts (like APIs, microservices, and technical debt) well enough to partner with engineers on risks and dependencies
Comfortable using tools like Linear, Jira, and analytics dashboards, and working with engineering metrics
Can analyze data and present it as clear, actionable insights for product and engineering leaders
Strong business understanding and can show how your work connects to business goals (like faster delivery or better product adoption)
Proven experience managing large, complex projects across multiple teams, breaking them down into clear, actionable plans
Direct experience using a company-wide goal-setting system like OKRs
Clear communicator and strong facilitator who can comfortably influence both technical and product audiences
Experience working with global teams and aligning work across different time zones

Responsibilities

Act as the regional point of contact for Product Ops, embedding global practices locally
Support India-based product and engineering leaders with quarterly/annual planning, roadmap prioritization, and capacity alignment
Ensure regional execution is tightly connected to global product strategy and themes
Drive operational rhythms in-region (status reviews, retrospectives, reporting cadences)
Improve cross-functional alignment between Product, Engineering, and Design in India
Anticipate and remove execution blockers early, especially those slowed by timezone gaps
Ensure adoption and consistency of Product Ops frameworks (planning templates, reporting standards, playbooks)
Partner with engineering leadership on velocity tracking, dependency management, and delivery forecasting
Ensure accuracy and consistency in engineering + product reporting (dashboards, tooling, metrics)
Drive adoption and optimization of tools (Linear, Jira, Sigma, data integrations) to improve transparency and decision-making
Orchestrate complex, cross-team initiatives, ensuring multiple product and engineering teams are aligned on shared milestones, dependencies, and deliverables
Bridge conversations between product priorities and engineering capacity, ensuring clarity on trade-offs
Coach India-based PMs and engineering managers on best practices in Product Ops
Serve as a trusted partner and escalation path for regional teams, building confidence and alignment
Provide feedback loops from India to the global Product Ops function, ensuring regional needs are factored into strategy

Skills

Key technologies and capabilities for this role

Product OperationsQuarterly PlanningRoadmap PrioritizationCapacity PlanningCross-Functional AlignmentRetrospectivesDependency ManagementDelivery ForecastingVelocity TrackingLinearJiraSigmaData Integrations

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is hybrid, requiring a mix of remote and in-office work.

What experience is required for this Senior Product Operations Manager role?

Candidates need 8+ years of experience in product management, product operations, or a similar role at a SaaS company.

What key skills and knowledge are needed for this position?

A strong understanding of product development cycles and engineering practices like agile, sprint planning, and tracking dependencies is required, along with familiarity with modern software concepts such as APIs, microservices, and technical debt, and comfort using tools like Linear, Jira, and analytics dashboards.

What is the company culture like at Weave?

Weave's culture celebrates creative problem-solvers who are hungry to make an impact.

What makes a strong candidate for this role?

A strong candidate is a hybrid leader fluent in both product and engineering with 8+ years in SaaS product operations or management, experienced in agile practices, tools like Linear and Jira, and capable of bridging global and regional teams across time zones.

Weave

Patient communication solutions for healthcare providers

About Weave

Weave provides patient communication solutions tailored for dental and optometry practices. Its platform includes tools for scheduling appointments, sending reminders, managing patient reviews, and enabling two-way texting and calling. This helps healthcare providers interact with patients more effectively and manage their daily tasks. Weave also offers features like virtual waiting rooms and remote communication options, which are especially useful during the COVID-19 pandemic. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its services, which vary based on practice size and needed features. By focusing on improving operational efficiency and patient satisfaction, Weave distinguishes itself from competitors in the healthcare technology market.

Lehi, UtahHeadquarters

2008Year Founded

$143MTotal Funding

IPOCompany Stage

Enterprise Software, HealthcareIndustries

501-1,000Employees

Risks

Increased competition from fast-growing companies like Pure Healthcare.

Slow adoption of digital payment solutions in healthcare may hinder Weave's features.

Economic downturns could affect subscription-based revenue models for healthcare practices.

Differentiation

Weave integrates AI tools for enhanced communication and scheduling in healthcare.

Weave offers a comprehensive suite of tools for dental and optometry practices.

Weave's platform supports virtual waiting rooms and remote communication options.

Upsides

Weave's new platform interface integrates AI for improved user experience.

Payment Reminders feature helps healthcare practices collect outstanding balances efficiently.

Weave's partner marketplace enhances operational efficiency for healthcare practices.

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