Senior Product Operations Manager at Harvey

New York, New York, United States

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$170,000 – $192,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, AI, Professional ServicesIndustries

Requirements

4-6+ years in Product Operations, Product Management, or a related field, ideally within a tech or SaaS environment
Proven ability to develop and implement scalable processes
Strong organizational and project management skills
Excellent communication and stakeholder management abilities
Analytical mindset with a data-driven approach to decision-making
Familiarity with product management and collaboration tools such as JIRA, Confluence, Trello, or similar platforms
Self-starter who thrives in a fast-paced, innovative environment and is passionate about delivering value to customers

Responsibilities

Develop and maintain scalable processes that enhance cross-functional collaboration and ensure seamless product launches
Build systems to aggregate, analyze, and prioritize customer feedback, driving actionable insights for the product roadmap
Oversee launch calendars to ensure timely and impactful product rollouts, collaborating with marketing, sales, and product teams
Facilitate roadmap planning by coordinating inputs from key stakeholders, ensuring transparency and alignment
Design and manage alpha testing programs, gathering feedback to inform product refinement and readiness for broader release
Monitor and optimize operational workflows to ensure agility and scalability as the company grows

Skills

Key technologies and capabilities for this role

Product OperationsCross-functional CollaborationCustomer Feedback AnalysisProcess DevelopmentProduct LaunchesGTM AlignmentFeedback AggregationIdea PrioritizationAlpha TestingScalable Systems

Questions & Answers

Common questions about this position

What is the salary range for the Senior Product Operations Manager role?

The salary range is $170K - $192K.

Is this position remote or hybrid?

The position is hybrid.

What experience and skills are required for this role?

Candidates need 4-6+ years in Product Operations, Product Management, or a related field, ideally in tech or SaaS. Key skills include developing scalable processes, strong organizational and project management, excellent communication and stakeholder management, and an analytical, data-driven mindset.

What is the company culture like at Harvey?

The team is sharp, motivated, and deeply committed to the mission, moving fast with intensity, taking real ownership, staying close to customers, and thriving in ambiguity while pushing for excellence.

What makes a strong candidate for this Senior Product Operations Manager position?

Strong candidates have 4-6+ years in Product Operations or Product Management in tech/SaaS, with proven skills in building scalable processes, project management, stakeholder communication, and data-driven analysis.

Harvey

Custom AI solutions for law firms

About Harvey

Harvey.ai builds custom Large Language Models (LLMs) specifically designed for top law firms to help them tackle complex legal challenges. These AI models are tailored to various legal practice areas and jurisdictions, allowing firms to enhance their efficiency and accuracy in legal work. Harvey.ai's technology includes an AI chatbot developed in collaboration with Allen & Overy, which demonstrates how their solutions can streamline operations and reduce manual workloads. The company operates on a business model that combines customization fees for developing these models with ongoing subscription fees for support and updates. Unlike many competitors, Harvey.ai focuses exclusively on the legal sector, ensuring that their products meet the unique needs of elite law firms. The goal of Harvey.ai is to transform the legal industry by providing advanced AI tools that improve decision-making and operational efficiency while maintaining high standards of data security.

San Francisco, CaliforniaHeadquarters

2022Year Founded

$200.4MTotal Funding

SERIES_CCompany Stage

Cybersecurity, LegalIndustries

201-500Employees

Risks

Over-reliance on partnerships could lead to strategic vulnerabilities if they dissolve.

LexLegis.ai's global expansion poses a competitive threat in legal research.

Rapid AI innovation and crowded CLM market may challenge Harvey's growth.

Differentiation

Harvey offers custom LLMs tailored for elite law firms' complex legal challenges.

The company provides a unified interface for legal workflows, enhancing efficiency.

Harvey's BigLaw Bench evaluates AI accuracy in legal tasks, setting industry standards.

Upsides

Partnership with Icertis enhances contract analysis and risk assessment capabilities.

Expansion into Japan with Mori Hamada Matsumoto opens new revenue streams.

Revamped GenAI Assistant improves user experience and output quality for legal professionals.

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