Product Operations Associate, Hardware
Flock Safety$93,000 - $136,000/year
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Wearable Technology, Consumer Electronics, HardwareIndustries
Requirements
- 5+ years of hardware product management experience, preferably within consumer electronics or connected devices
- Bachelor’s degree in Electrical, Mechanical, or related Engineering discipline
- Proven ability to define, build, and launch hardware products from concept to production, with strong technical understanding and analytical rigor
- Demonstrated expertise in product discovery, translating user insights, data, and technology trends into clear requirements and strategy
- Compelling communicator and storyteller who can align teams around a bold, forward-looking product vision
- Highly organized, adaptable, and comfortable managing multiple complex initiatives in a fast-paced environment
Responsibilities
- Lead product discovery for future WHOOP hardware, identifying emerging member needs and translating them into clear, actionable product requirements
- Define and communicate product specifications that balance member insights, business goals, and technical feasibility across hardware and cross-functional teams
- Collaborate with design, research, and engineering to explore concepts, validate assumptions, and guide development from concept to launch
- Develop a deep understanding of our members, market landscape, and technology to inform roadmap priorities and uncover new opportunities
- Serve as the voice of the member throughout the product lifecycle, ensuring data-driven, mission-aligned decision-making across teams
- Support go-to-market readiness and post-launch success by aligning with marketing, operations, analytics, and support on launch planning and performance tracking
Skills
Product Management
Hardware Product Management
Consumer Electronics
Connected Devices
Product Requirements
Product Discovery
Roadmap Planning
Cross-Functional Collaboration
Engineering Collaboration
Member Insights
Market Analysis
Technical Feasibility
Go-to-Market
Launch Planning
Whoop
Wearable fitness tracker with personalized insights
About Whoop
WHOOP offers a fitness membership that focuses on improving personal health and performance through a wearable device called the WHOOP Strap 3.0. This device continuously collects physiological data, including heart rate, sleep patterns, and recovery levels, to provide users with personalized recommendations on their daily activity, sleep needs, and readiness for performance. Unlike many competitors, WHOOP operates on a subscription model, where users pay a fee to access the membership, which includes the device and continuous insights through the WHOOP app. This model not only provides a steady revenue stream but also fosters a strong community among users, encouraging engagement through teams, challenges, and social features. The goal of WHOOP is to help users optimize their health and performance while minimizing injury risk.
Boston, MassachusettsHeadquarters
2012Year Founded
$393.7MTotal Funding
SERIES_FCompany Stage
Data & Analytics, HealthcareIndustries
501-1,000Employees
Benefits
Take Time Off: Time outside of the office is important for sleep, strain and recovery! Our PTO plan encourages members to take time off in order to come back refreshed.
Live a Healthy Lifestyle: Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.
Feel Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. Work means more when you have personal stake. You have ownership in what we are building.
Eat Well: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.
Know The Product: We want you to understand and experience the product firsthand. We offer you a WHOOP strap and membership at no cost.
Be Active: Take advantage of our office gym and on-site showers! WHOOP also offers a $500 yearly wellness perk for fitness classes and memberships.
Be Present: It’s important to be present when bringing home a new family member. Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
Love Where You Work: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!
Work Hard, Play Harder: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!
Risks
Increased competition from brands like Oura and Fitbit threatens market share.
Privacy concerns over data collection could lead to regulatory challenges.
Economic downturns may affect consumer willingness to pay subscription fees.
Differentiation
WHOOP offers 24/7 physiological data tracking with its WHOOP Strap 3.0.
The company provides personalized health insights for athletes and fitness enthusiasts.
WHOOP's subscription model includes a community aspect for user engagement.
Upsides
WHOOP's partnership with Cristiano Ronaldo boosts brand visibility and credibility.
Expansion into 56 markets enhances WHOOP's global presence and growth potential.
Collaborations with brands like Assos strengthen WHOOP's position in sports technology.
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