Senior Product Manager - Financials

Kraken Customer - Financial Product Manager

• Location Type: [Not specified]
• Job Type: Full-time
• Salary: [Not specified]

Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. Our operating system for energy is transforming the industry around the world in a way that benefits everyone.

Kraken Customer builds the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

What you'll do

As a Financial Product Manager, you will play a critical role in developing and enhancing Kraken's core bookkeeping and financial transaction systems. Your work will directly enable Kraken to scale globally by providing clients with a robust and accurate financial system. You will combine strategic thinking, product management expertise and data-driven decision-making to build a transparent and reliable bookkeeping system that accurately manages customer balances and financial transactions at scale, ensuring accurate billing for different types of clients across various markets.

Main duties

• Strategy Development: Work closely with different stakeholders across the business (delivery, sales, finance, accounting, other product teams etc.) to define and refine the product strategy for Kraken's bookkeeping and financial initiatives. This involves understanding customer needs for financial insights, market trends, evolving accounting requirements, and operational challenges, ensuring it meets business objectives and regulatory compliance across different markets.
• Product Development: Oversee the development, implementation and continuous improvement of processes and systems, ensuring the accuracy and efficiency for different types of clients. Closely collaborate with engineering, delivery and designers to enhance the product capabilities and address evolving market needs.
• Data Analysis and Reporting: Design and monitor status dashboards, identify trends, inefficiencies and potential risks together with engineering. Use data-driven insights to improve accuracy, reduce errors and ensure reliable financial record-keeping. Share regular reporting with key stakeholders.
• Technology Evaluation: Stay up-to-date with relevant technologies, automation tools and industry best practices. Assess new solutions to enhance product accuracy, efficiency and compliance. Manage relationships with external vendors and technology partners where relevant.
• Cross-functional Collaboration: Collaborate closely with other teams within the organisation, including delivery, sales, engineering and other product teams across the company. Act as the bridge between technical teams and business stakeholders to deliver effective solutions.
• Delivery Solutions & Implementation: Own the successful delivery of solutions, ensuring they are implemented effectively and meet business needs. Proactively follow up with stakeholders, track progress and confirm solutions are working as expected. Support configuration for specific client requirements, address any gaps and oversee a smooth handover.

What you’ll need

• Proven experience of at least 2 years in a product role within a product-led tech company, with a track record of successfully developing and releasing operational processes and systems in a fast-paced environment.