Senior Product Manager at Xplor

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness, Gym Management, SaaS, PaymentsIndustries

Requirements

Proven track record in product management at a senior level, demonstrating ownership of full product lifecycle from discovery to delivery
Strong experience in SaaS product development with demonstrated success in multi-platform environments
Strong understanding of agile delivery and cross-functional collaboration
Ability to juggle multiple workstreams while keeping teams aligned and focused
Capability to define success metrics, measure impact, and shape a clear roadmap
Comfort discussing technical concepts and simplifying them for non-technical stakeholders
Track record of influencing outcomes and bringing people with you
Adaptability, curiosity, and a drive to make a measurable difference
Curious and empathetic mindset, motivated by meaningful work, resonating with core values, positive outlook, comfortable with ambiguity, thriving in evolving and complex environments
Big picture thinker and doer, both tactical and strategic, aiming high and putting people first
Experience in fitness is a plus but not required

Responsibilities

Lead discovery, validation, definition, delivery, and optimisation of features across the platform
Partner with Design and Engineering to deliver valuable, usable, technically sound solutions
Use data to drive insights, shape prioritisation, and evaluate product performance
Communicate product vision, strategy, roadmap and release updates clearly across the business
Run structured testing, pilot programs and feature rollouts; iterate fast based on feedback
Collaborate with engineering, commercial, support and implementation teams to ensure alignment and shared outcomes
Evaluate new opportunities, quantify value, and feed into quarterly/annual planning
Support and maintain our customer feedback loops (NPS, feature voting, app reviews)
Contribute to capacity planning, delivery rituals, and team-wide product excellence
Own meaningful parts of the all-in-one platform from memberships and scheduling to payments and member engagement
Work closely with gym operators to understand their workflows
Support customer migrations, remove blockers, and deliver on an established roadmap

Skills

Key technologies and capabilities for this role

Product ManagementFeature DiscoveryValidationProduct DefinitionDeliveryOptimisationDesign CollaborationEngineering CollaborationCustomer WorkflowsRoadmap ExecutionMembershipsSchedulingPaymentsMember Engagement

Questions & Answers

Common questions about this position

Is this role remote or on-site?

The role is hybrid, requiring 2–3 days a week in the Melbourne office.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills are required for the Senior Product Manager role?

Key skills include leading product discovery and delivery, partnering with Design and Engineering, using data for insights and prioritization, and communicating product vision clearly.

What is the company culture like at Xplor?

Xplor values curious and empathetic people motivated by meaningful work, who resonate with their four core values, have a positive outlook, are comfortable with ambiguity, and thrive in an evolving environment.

What makes a strong candidate for this Senior Product Manager position?

Strong candidates are curious, empathetic individuals motivated by meaningful work, who align with Xplor's core values, maintain a positive outlook, handle ambiguity well, and excel in a dynamic setting.

Xplor

Provides software and payment solutions for businesses

About Xplor

Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.

None, NoneHeadquarters

2022Year Founded

DEBTCompany Stage

Consumer Software, Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Square and Stripe may impact Xplor's market share.

Economic instability in Australia and New Zealand could affect Xplor Gym's adoption.

Regulatory scrutiny on PayFac as a Service may delay its implementation.

Differentiation

Xplor integrates SaaS solutions with embedded payments for everyday life businesses.

The company offers AI-driven tools like Service Autopilot for innovative service delivery.

Xplor's PFaaS optimizes payment systems, unlocking new revenue streams for SaaS companies.

Upsides

Xplor Gym's launch in Australia and New Zealand expands its fitness market presence.

Justin Beck's appointment is set to drive global growth in home services.

Generative AI integration can enhance Xplor's offerings, adding value for clients.

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