Senior Product Designer, Platform at Clio

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, TechnologyIndustries

Requirements

Excellent communication and engaging storytelling skills
5+ years experience in Product Design, UX Design, or related discipline (SaaS experience is a bonus)
Demonstrate a keen interest in improving your craft by using AI
Experience as an interactive designer with product experience (SaaS experience is a bonus)
A track record of successfully shipping products, solving customer problems and moving company metrics
Deep understanding of good user experience, IA, and visual design
Experience with modern design tools (Figma, Figma Make) and the willingness to adopt new tools as needed
A strong understanding of web technologies
A design degree or relevant experience with platform and/or application design
Humility plus strong opinions that are loosely held
Located near one of our hubs (Burnaby, Calgary, or Toronto) for a hybrid role (minimum twice per week in office on Anchor Days)

Responsibilities

Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes
Craft a compelling vision with engaging storytelling to drive excitement and alignment for the impact the vision can deliver
Articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions
Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them
Be responsible for balancing speed and quality
Advocate for our customers by knowing them and their needs inside out
Coach and mentor fellow designers on a range of design practices
Provide thoughtful feedback in team critiques
Break down complex concepts into smaller, more manageable pieces
Write research plans and conduct user research interviews, usability testing, and analysis
Leverage product data and metrics to drive design decisions and measure product success
Be able to adapt your process to the needs of the situation

Skills

Key technologies and capabilities for this role

Product DesignPrototypingHi-fidelity MockupsUser ResearchUX DesignFigmaAccess Control DesignDesign Systems

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is a hybrid role open to candidates located near Clio's hubs in Burnaby, Calgary, or Toronto, requiring office presence a minimum of twice per week on designated Anchor Days.

What experience level is required for this position?

Candidates need 5+ years of experience in product design.

What are the key skills needed for this Senior Product Designer role?

Key skills include excellent communication and engaging storytelling, developing design concepts and prototypes, conducting user research and usability testing, articulating design rationale, and coaching fellow designers.

What is the team structure and focus for this position?

The role is on the Roles and Permissions Team within the larger Platform team, part of the Product Design team that forms one of three pillars in Research and Development alongside Product Management and Engineering, focusing on a new access control system and centralized tools.

What makes a strong candidate for this Senior Product Designer role?

Strong candidates have 5+ years of experience, excellent communication and storytelling skills, ability to craft compelling visions, conduct user research, leverage data for decisions, and coach other designers.

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters

2008Year Founded

$1,279.9MTotal Funding

SERIES_FCompany Stage

LegalIndustries

1,001-5,000Employees

Benefits

Company equity

401k

Parental leave options and stipend

Flexible paid time off

Stipend to support WFH

Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.

Staying private may limit Clio's access to public market capital.

Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.

Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.

Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.

Clio plans to enhance AI capabilities and expand into international markets.

Clio's subscription model generates $200M in annual recurring revenue.

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