Senior Product Designer at M&T Bank

Baltimore, Maryland, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

Banking, Financial ServicesIndustries

Requirements

Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 3 years relevant experience (or in lieu of a degree, a combined minimum of 7 years education and/or relevant/product design work experience)
Strong stakeholder and project management skills
Experience analyzing and tracking data using tools such as Quantum Metric or Adobe Analytics
Expert-level Figma skills for screen design and prototyping
Ability to collaborate effectively with designers and researchers
Strong presentation and workshop facilitation skills
Experience working in Agile environments with just-in-time design, research, and development practices
Proven ability to support the full product development process—from vision to launch to iteration
Ability to mentor and educate others on the value and principles of good experience design
Core competencies: Customer Centric, Curiosity, Resilient, Driven & Prioritization, Challenges assumptions, Decisive & Lead Taking, Takes ownership with a strong sense of accountability, Interdependent, Continuously seeks out ways to improve
Familiarity with design systems (preferred)
Experience in financial services industry (preferred)

Responsibilities

Develop the process/approach for tackling a design problem and anticipate problems using known methods, including defining the approach for solving design challenges and anticipating potential issues using established UX methods
Envision and design end-state experiences that meet business objectives and user needs, informed by research and insights
Apply user-centered design principles throughout the product development lifecycle to deliver high-quality experiences
Partner with developers to ensure adherence to UX standards and best practices to manage design handoffs
Explore multiple design concepts through whiteboarding, wireframes, and usability testing to gather feedback and refine solutions
Collaborate with product owners to define functionality and user requirements aligned with desired outcomes
Mentor other Product Designers and promote design thinking within product teams
Lead design efforts across one or more product spaces while connecting work to the broader product vision
Actively contribute design perspectives in product team meetings
Facilitate cross-functional workshops using human-centered and design thinking methodologies
Conduct user research in partnership with the Experience Research team
Innovate by exploring new patterns and practices to enhance the design toolkit
Communicate design rationale effectively and collaborate with cross-functional peers
Influence stakeholders to adopt better ways of working
Perform other related duties as assigned

Skills

Visual Design

Prototyping

Wireframing

Usability Testing

User-Centered Design

UX Standards

Design Handoffs

User Research

Design Thinking

Figma

Sketch

Adobe XD

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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