Senior Product Designer, Conversational Platforms at Remitly

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

7+ years of experience in product design, with at least part of that experience focused on conversational interfaces
A strong portfolio of cohesive, intuitive, and inclusive experiences that demonstrate meaningful customer and business impact on projects you've led from concept to go to market strategies, especially in early stage 0 to 1 environments, that showcases expertise in designing conversational interfaces
A proven track record of engaging partners with confidence and clarity, explaining design rationale, influencing decisions, and building alignment through strong collaboration and storytelling
Experience working with and contributing to design systems, while designing accessible, inclusive products grounded in current usability and accessibility standards
Advanced skills in designing and prototyping complex workflows with Figma
Motivated to create new products, systems, or experiences from scratch where there is no precedence, with strong interaction and systems thinking skills
High bar for craft, a collaborative mindset, and a thoughtful sense for customer needs, especially when designing in frontier contexts

Responsibilities

Partner with content to design conversational experiences across multiple platforms, including agentic surfaces, messaging apps, and virtual assistants
Lead the design of complex customer-centric conversational flows, ensuring seamless user experiences across multiple surfaces
Collaborate with product management, engineering, and research, to define product requirements and design solutions
Bring clarity to ambiguity, shaping early-stage opportunity areas into coherent experience strategies and MVPs
Help evolve our shared conversational platform and design system by developing standards, guidelines, and best practices that ensure consistency and scalability across channels

Skills

Product Design

Interaction Design

Systems Design

Conversational UI

Agentic AI

LLMs

Voice Interfaces

Chat Interfaces

Human-Centered Design

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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