GoFundMe

Senior Product Designer

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Nonprofit Software, Fundraising TechnologyIndustries

Senior Product Designer

Employment Type: [Not Specified] Location Type: San Francisco Bay Area (3x per week in-office requirement)

Position Overview

GoFundMe is seeking a Senior Product Designer to join our team and help people overcome the challenge of asking for help. This role is crucial for creating real human impact through empathy, clarity, and exceptional design. You will be a key member of a triad leadership team, collaborating closely with Product and Engineering partners to define vision, strategy, and execution for critical initiatives. You will drive cross-functional collaboration, unlock user value, and guide the evolution of our platform. We are looking for a creative, strategic thinker with strong design craft and a deep sense of purpose, who thrives in ambiguity and leads with curiosity.

Responsibilities

  • Define the experience strategy for the product and drive consensus across teams with other designers.
  • Leverage quantitative and qualitative data to inform design decisions that create user value and business impact.
  • Facilitate design workshops with cross-functional team members for ideation, brainstorming, and establishing conceptual direction.
  • Create and deliver high-fidelity designs, prototypes, and specifications.
  • Contribute to and help evolve the Heart design system.
  • Collaborate with the product team to transform conceptual ideas into usable, delightful, and valuable product features.
  • Actively participate in group design critiques to solicit and provide thoughtful feedback.

Requirements

  • 6+ years of experience as a Product Designer, working in-house or at an agency.
  • Expert understanding of the formal elements of design, including typography, layout, balance, and proportion.
  • Strong aesthetic judgment and attention to detail.
  • Skilled at articulating design decisions.
  • End-to-end experience designing consumer-facing experiences for web and native apps.
  • Proven ability to be a problem solver, requiring minimal guidance in fast-paced environments.
  • Ability to take initiative, prioritize, manage workloads, and meet project deadlines.
  • Excellent communication skills to clearly articulate design decisions, ideas, and vision.
  • Empathetic and user-centered approach to design.
  • Experience working with a lean team of Engineers, Product Managers, and User Researchers.

Company Information

GoFundMe is a global community of over 150 million people dedicated to helping one another. Our mission is to empower people to help each other through best-in-class technology. In 2022, GoFundMe merged with Classy, a leading nonprofit fundraising software company. Together, we have helped people and organizations raise over $30 billion since 2010. Our vision is to be the most helpful place in the world.

Why You'll Love It Here

  • Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives annually.
  • Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
  • Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
  • Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
  • Holistic Support: Benefit from financial assistance for hybrid work, family planning, generous parental leave, flexible time-off policies, and mental health and wellness resources.
  • Growth Opportunities: Participate in learning, development, and recognition programs designed for your growth.
  • Commitment to DEI: Contribute to a culture that values diversity, equity, and inclusion.

Application Instructions

[Not Specified]

Skills

User Experience Design
Prototyping
Design Strategy
Data-Driven Design
Workshop Facilitation
Cross-Functional Collaboration
High-Fidelity Design

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Redwood City, CaliforniaHeadquarters
2010Year Founded
$1,178.5MTotal Funding
SERIES_ACompany Stage
Fintech, Social ImpactIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Hybrid Work Options
Family Planning Benefits
Commuter Benefits
Parental Leave
Unlimited Paid Time Off
Mental Health Support
Wellness Program
Professional Development Budget
Conference Attendance Budget

Risks

Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.
Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.
Reliance on voluntary tips may be unsustainable during economic downturns.

Differentiation

GoFundMe is the most trusted name in crowdfunding since its founding in 2010.
The platform serves diverse clients, from individuals to nonprofits, globally.
GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

Upsides

Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.
Specific relief funds for disasters position GoFundMe as a go-to emergency platform.
Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

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