Senior Product Designer at Gong.io

Tel Aviv-Yafo, Tel Aviv District, Israel

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

5+ years of demonstrated results in designing flows, experiences, and UI for web and mobile products, preferably B2B SaaS
Proficient in both rapid and high-fidelity prototyping tools, with an ability to deliver clear and easy-to-understand designs
Highly creative self-starter who can maintain a balance between the big picture view and all the details
Skilled problem solver, who can research and understand complex problems and deliver elegantly simple solutions
Passionate about developing exceptional UX that creates raving fans
Familiar and experienced with user research methodologies and testing practices
Proficient with Figma and other design tools (advantage)
Holding a degree in a related field (Design, Human Factor Engineering, Cognitive/Applied Psychology) (advantage)
Team player with great interpersonal skills
Excellent communication, presentation, and organizational skills
High level of verbal and written English
Able to present a portfolio of recent work

Responsibilities

Drive user experience and design of one of Gong’s key product areas
Develop concepts - brainstorm and create wireframes
Deliver detailed design
Act as the user advocate - embed user-centered design principles and craft intelligent, cutting-edge and user-centered digital experiences
Work together with the product team and engineers to bring these experiences to life
Help develop, manage, and refine UI pattern libraries and guidelines

Skills

Key technologies and capabilities for this role

Product DesignUX DesignUI DesignWireframingPrototypingFigmaUser ResearchUser TestingB2B SaaSPattern Libraries

Questions & Answers

Common questions about this position

What experience level is required for the Senior Product Designer role?

Candidates should have 5+ years of demonstrated results in designing flows, experiences, and UI for web and mobile products, preferably B2B SaaS.

What key skills are needed for this position?

Proficiency in rapid and high-fidelity prototyping tools, Figma and other design tools, user research methodologies, and strong communication, presentation, and organizational skills are required. Candidates should also be skilled problem solvers and team players with a portfolio of recent work.

What is the team structure like for product designers at Gong?

Product designers work closely with a product manager and an engineering team in empowered pods responsible for working with customers, iterating solutions, and driving success.

What is the company culture like in Gong's Product Management department?

Gong trusts and empowers employees with ownership to solve complex problems, make decisions, and build impactful products under the 'Own. Solve. Impact.' philosophy, fostering collaboration with talented PMs in empowered teams.

What should I include in my application to stand out?

Present a portfolio of recent work showcasing your ability to design flows, experiences, and UI for web/mobile B2B SaaS products, along with demonstrated results from 5+ years of experience.

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$570.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.

Rapid market growth could attract new entrants, impacting Gong's growth trajectory.

Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.

The company uses proprietary AI to analyze customer interactions, enhancing decision-making.

Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.

The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.

Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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