Senior/Principal Product Manager, Sourcing & Purchasing at Zip

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Procurement, SaaS, TechnologyIndustries

Requirements

8+ years of Product Management experience, including 4+ at a SaaS company
Experience working with engineering and design to ship sophisticated products that also deliver a great user experience
Experience building and iterating on products or feature areas from 0-to-1
Sufficient technical skills to ask engineers good questions and navigate through user data
Strong written and oral communication with internal and external stakeholders
Attention to detail and ability to quickly grasp complex business processes and industry knowledge
Ability to prioritize ruthlessly, even if it may disappoint customers or stakeholders
Willing and able to work hybrid in downtown Toronto office (3 days/week)
Preferred: Experience managing other product managers

Responsibilities

Work directly with customers and customer-facing teams to understand user needs and solicit feedback on existing product
Be the voice of the procurement and sourcing teams within the Zip product team
Synthesize user needs with the company strategy and your product vision to develop a compelling roadmap and detailed product specs
Manage end-to-end execution for core product features/capabilities
Ensure high customer standards by designing robust feature rollout and quality processes in coordination with stakeholder teams
Pick up slack wherever needed to ensure the team and product’s success (e.g., taking notes in user research sessions or reproducing user issues)
Mentor junior product managers on core product management skills

Skills

Key technologies and capabilities for this role

Product ManagementProcurementSourcingUser ResearchCustomer FeedbackProduct RoadmapCross-functional WorkflowsCollaboration Tools

Questions & Answers

Common questions about this position

Is this role remote or hybrid?

The role is hybrid, requiring presence in the downtown Toronto office 3 days per week.

What is the salary range for this position?

This information is not specified in the job description.

What experience is required for this Senior/Principal Product Manager role?

Candidates need 8+ years of Product Management experience, including 4+ years at a SaaS company, experience building products from 0-to-1, and sufficient technical skills to work with engineers.

What does the product team at Zip look like?

Zip has a growing product management team, and the role involves mentoring junior product managers while working with engineering, design, and customer-facing teams.

What makes a strong candidate for this product manager position?

Strong candidates have 8+ years of PM experience with 4+ in SaaS, proven ability to ship sophisticated products with great UX, experience building from 0-to-1, technical aptitude, and excellent communication skills.

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Sydney, AustraliaHeadquarters

2013Year Founded

$972.7KTotal Funding

IPOCompany Stage

Fintech, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!

Bonus scheme - We give you skin in the game through our various share incentive programs.

Family support - We support our ZipFam on their life journey through people policies and programs.

Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.

Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.

Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.

Regulatory changes in Australia may impact Zip's profitability and operations.

Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.

The company operates in diverse markets, including Australia, the US, and the UK.

Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.

Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.

The rise of in-store BNPL usage in the US shows growing consumer adoption.

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