Senior / Principal Product Manager, Enterprise Foundations at Zip

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Procurement, Enterprise Software, FinTechIndustries

Requirements

4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions, data residency and governance, or infrastructure-adjacent products
Strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns
Familiarity with cloud infrastructure concepts (multi-cell architectures, regional deployments, multi-tenant models, isolation patterns) and the ability to partner effectively with Infrastructure Engineering on architectural decisions
Strong data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers
Experience with data warehouses and ETL/ELT tools (Snowflake, BigQuery, Redshift, Fivetran)
High technical fluency with the ability to translate complex technical constraints into clear product decisions
Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zip’s largest customers)
Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment
Willing and able to come into downtown San Francisco office on a hybrid basis (3 days / week)
Bonus: Experience working with design systems or shared component libraries

Responsibilities

Lead Zip’s authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention
Define and drive strategy for Zip’s data governance, reporting and insights capabilities
Own enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures
Partner with GTM and Customer Teams to unblock high-ARR deals by addressing requirements such as regional hosting, multi-cell architectures, dedicated customer cells, and BYOK/FedRAMP-adjacent needs
Lead Zip’s design system and component library roadmap, aligning with Design and FE Platform to deliver shared components for web and mobile and improve developer velocity
Collaborate deeply with engineering to define requirements, provide product direction, make tradeoffs, and deliver high-quality foundational capabilities
Own the core capabilities that power trust, security, identity, permissions, insights, and foundational UI components across Zip
Define and deliver platform-level features that support largest enterprise customers, ensure world-class security and governance, and enable teams across Zip to build consistent, performant, and compliant product experiences

Skills

Key technologies and capabilities for this role

Product ManagementAuthenticationMFASSOIP RestrictionsAnomaly DetectionSecurityGovernanceIdentityPermissionsUI Components

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

The role is hybrid and requires coming into the downtown San Francisco office 3 days per week.

What experience is required for this position?

Candidates need 4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions, data residency and governance, or infrastructure-adjacent products, plus a strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication.

What is the salary or compensation for this role?

This information is not specified in the job description.

What will I be working on in this role?

You will lead authentication and security roadmap including MFA and SSO, define data governance and insights strategy, own enterprise permissions and access controls, partner on GTM deals for enterprise needs, and lead the design system and component library roadmap.

What kind of team will I be joining at Zip?

You will join a world-class team from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google, focused on developing cutting-edge technology and driving value for customers including OpenAI, Snowflake, and Coinbase.

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Sydney, AustraliaHeadquarters

2013Year Founded

$972.7KTotal Funding

IPOCompany Stage

Fintech, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!

Bonus scheme - We give you skin in the game through our various share incentive programs.

Family support - We support our ZipFam on their life journey through people policies and programs.

Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.

Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.

Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.

Regulatory changes in Australia may impact Zip's profitability and operations.

Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.

The company operates in diverse markets, including Australia, the US, and the UK.

Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.

Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.

The rise of in-store BNPL usage in the US shows growing consumer adoption.

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