Senior / Principal Product Manager, Enterprise Foundations at Zip

San Francisco, California, United States

Zip Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Procurement, Enterprise Software, FinTechIndustries

Requirements

  • 4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions, data residency and governance, or infrastructure-adjacent products
  • Strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns
  • Familiarity with cloud infrastructure concepts (multi-cell architectures, regional deployments, multi-tenant models, isolation patterns) and the ability to partner effectively with Infrastructure Engineering on architectural decisions
  • Strong data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers
  • Experience with data warehouses and ETL/ELT tools (Snowflake, BigQuery, Redshift, Fivetran)
  • High technical fluency with the ability to translate complex technical constraints into clear product decisions
  • Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zip’s largest customers)
  • Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment
  • Willing and able to come into downtown San Francisco office on a hybrid basis (3 days / week)
  • Bonus: Experience working with design systems or shared component libraries

Responsibilities

  • Lead Zip’s authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention
  • Define and drive strategy for Zip’s data governance, reporting and insights capabilities
  • Own enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures
  • Partner with GTM and Customer Teams to unblock high-ARR deals by addressing requirements such as regional hosting, multi-cell architectures, dedicated customer cells, and BYOK/FedRAMP-adjacent needs
  • Lead Zip’s design system and component library roadmap, aligning with Design and FE Platform to deliver shared components for web and mobile and improve developer velocity
  • Collaborate deeply with engineering to define requirements, provide product direction, make tradeoffs, and deliver high-quality foundational capabilities
  • Own the core capabilities that power trust, security, identity, permissions, insights, and foundational UI components across Zip
  • Define and deliver platform-level features that support largest enterprise customers, ensure world-class security and governance, and enable teams across Zip to build consistent, performant, and compliant product experiences

Skills

Product Management
Authentication
MFA
SSO
IP Restrictions
Anomaly Detection
Security
Governance
Identity
Permissions
UI Components

Zip

Provides buy now, pay later services

About Zip

Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.

Sydney, AustraliaHeadquarters
2013Year Founded
$972.7KTotal Funding
IPOCompany Stage
Fintech, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Parental leave - Enjoy up to 20 weeks paid leave and return part-time on a full-time salary for 3 months!
Bonus scheme - We give you skin in the game through our various share incentive programs.
Family support - We support our ZipFam on their life journey through people policies and programs.
Volunteer leave - Use your paid volunteer leave to Zip it forward and create change in your community.
Reward & recognition - We love celebrating your wins and giving you the freedom to choose how you're rewarded.
Career growth - You'll be given clear progression pathways and transparent coaching so you can truly flourish.

Risks

Increased competition from tech giants like Apple could threaten Zip's market share.
Regulatory changes in Australia may impact Zip's profitability and operations.
Reliance on partners like Stripe ties Zip's success to their platform stability.

Differentiation

Zip offers interest-free BNPL services, enhancing consumer financial flexibility.
The company operates in diverse markets, including Australia, the US, and the UK.
Zip's partnerships with retailers improve shopping experiences and financial management for consumers.

Upsides

Zip's potential partnership with Apple could significantly boost its US market presence.
Integration with Stripe allows easy BNPL access for US merchants, expanding Zip's reach.
The rise of in-store BNPL usage in the US shows growing consumer adoption.

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