Plaid

Senior Platform Engineer

United Kingdom

£90,000 – £130,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
B2B, Customer Support Platform, SaaSIndustries

About Plain

We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Some of the world’s most forward-thinking companies, like Stytch, Sanity, and Fly.io, rely on Plain to consolidate all the channels where they speak with customers, collaborate with their teams, and speed up their workflow with our lightning-fast UI.

About the Role

We’re looking for a Senior Platform Engineer to join our team and own the evolution of our infrastructure and tooling to make Plain scale with our customers and dramatically accelerate product teams.

What you’ll do

You’ll help define and execute the future of our platform architecture, working closely with other engineers to ensure Plain remains fast, reliable, and secure as we scale.

You will:

  • Lead key infrastructure initiatives. This includes projects like building support for multi-region deployments, overhauling our pre-production and test environments, and tackling performance across the stack.
  • Make the whole team faster. Your job is to build infrastructure that empowers other engineers - not just maintain what’s there. You’ll be improving deployment speed, reducing test flakiness, and enabling faster iteration across the board.
  • Shape our platform direction. You’ll define how we evolve our use of AWS, set patterns and practices for managing infrastructure-as-code, and help us balance technical ambition with pragmatic delivery.
  • Solve problems that matter. You won’t be chasing theoretical scale. You’ll be making high-leverage, business-impactful decisions that help us deliver value to customers faster and more safely.

Our Stack

Our entire system is currently hosted on AWS. We use SST to define all of our infrastructure as code. Every engineer works in their own AWS account, and every pull request deploys a fresh copy of our entire infrastructure, against which integration and end-to-end tests are run.

Plain is a complex, event based serverless system. In practice, this means 100+ Lambdas, RDS, DynamoDB, EventBridge, SQS, and a few other smaller components.

Some of the problems you’ll work on

There’s a lot to like about our infrastructure and development process, but as our codebase and team grow, we’re starting to encounter pain points caused by our infrastructure. These issues are making it harder to move quickly and scale the team.

While there’s a lot of complexity here, at a high level, we’re being slowed down by the structure and patterns of our backend, as well as how we deploy and test Plain.

In this role, you’ll help us iterate on our underlying architecture to enable faster shipping. Some of the projects you might tackle include simplifying our architecture, migrating away from DynamoDB, building our observability stack, adding multi-region support, and fundamentally rethinking how engineers provision, build, debug, and monitor services at Plain. All of this while keeping Plain the most secure place for our customers' data.

Success in this role means enabling the whole team to ship more quickly and with greater confidence.

This is a great fit if you…

  • Have experience owning infrastructure in early-stage product companies - and enjoy zooming between low-level systems and high-level product context.
  • You’ve collected plenty of scars helping teams go from scrappy early-stage infrastructure and practices to mature and resilient systems.
  • Are deeply familiar with AWS, including its sharp edges, and can guide architectural decisions in a way that’s practical and pragmatic.
  • Care more about accelerating teams and delivering value than building the most elegant system or using novel technologies.
  • Get energy from building things that compound over time - systems, processes, environments that make everyone around you better.
  • Still enjoy building product features, even if your happy place is debugging IAM policies or refactoring networking stacks.
  • You are pragmatic about cost versus value decisions. Sometimes the best solution w

Employment Details

  • Salary: £90K - £130K
  • Location Type: Remote
  • Employment Type: FullTime

Skills

AWS
SST
Infrastructure as Code
Serverless
Platform Architecture
Multi-region deployments
Test Environments
Performance Optimization
Deployment Speed
CI/CD
Event-driven systems

Plaid

Connects financial accounts to apps securely

About Plaid

Plaid simplifies financial data management for individuals and businesses by connecting various financial accounts to apps and services. Its main product is a set of APIs that allow developers to integrate financial data into their applications, enabling users to track spending, initiate payments, and access financial services all in one place. Plaid serves a wide range of clients, including app developers and financial institutions, and is used by popular apps like LendingTree and Square. Unlike many competitors, Plaid focuses on providing a comprehensive and scalable platform that supports various financial use cases, such as transactions and identity verification. The company's goal is to enhance the way users interact with their financial data, making it easier and more secure.

San Francisco, CaliforniaHeadquarters
2013Year Founded
$714.3MTotal Funding
SERIES_DCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

We've got you covered: From medical, life, and 401ks, we’re here to support your physical, mental, and financial wellbeing.
Everyone is an owner: We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids.
Vacation your way: We want to make sure you have time to meet your personal needs with unlimited PTO and two weeks of synchronous, company-wide vacation.
Grow your skills: Every Plaid is in control of their career development with our learning stipends, tools, and trainings.

Risks

Increased competition from API-based banking solutions like FIS's Code Connect platform.
Potential legal challenges, such as PNC's lawsuit over trademark issues.
Demand for enhanced transparency and security in financial data sharing.

Differentiation

Plaid offers seamless financial data integration through robust APIs for diverse clients.
Plaid's Pay by Bank for Bill Pay provides a cost-effective recurring payment solution.
Plaid's strategic partnerships enhance its value proposition in payroll and payment sectors.

Upsides

Plaid's expansion into the Triangle area indicates growth and increased hiring potential.
Partnership with Dwolla enhances Plaid's presence in the secure payments sector.
Collaboration with Ansa expands market reach through pay-by-bank capabilities for merchants.

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