Senior Network Engineer at AHEAD

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud ComputingIndustries

Requirements

10-14 years of prior IT experience; prior experience working for a service provider a plus
Experience with MPLS, LDP, RSVP-TE, ISIS-SR, OSPF-SR, MP-BGP, L3VPN, L2VPN, VPLS, H-VPLS, UPE, NPE
Prior customer service experience
Working experience with one or more infrastructure monitoring, alerting, and ticketing platforms
Working experience managing & implementing virtualization technologies - vSphere, Hyper-V, Prism
Working experience managing & implementing network virtualization technologies – NSX-T preferred
Experience working with dynamic Routing protocols such as BGP/OSPF/ISIS/EIGRP
Working knowledge of service provider networking
Several years in a system engineering role, with hands-on experience working with various datacenter and enterprise level technologies and applications
Flexible in technology exposure and willing to stretch beyond current knowledge
Exceptional team player skills, self-motivated, and driven to deliver outstanding customer support
Demonstrated experience with troubleshooting production problems, implementing, upgrading, and maintaining enterprise level systems and services

Responsibilities

Act as technical interface to CDI Clients to facilitate effective delivery of Datacenter and Cloud related services: Datacenter & Collocation Management, Infrastructure-as-a-Service, Backup-as-a-Service, Disaster Recovery-as-a-Service
Design, implement, troubleshoot, analyze, and maintain internal and external customer environments
Create, request, and present technical specifications and requirements
Perform hardware and software installations, upgrades, and maintenance
Participate in after-hours maintenance and on-call rotation
Identify, research, and resolve technical problems
Support Level 2 and Level 3 Engineers for problems identified with systems and network, and act as an escalation point for Managed Services support technicians
Standard system administration duties including equipment installation, System/Application install and patch management, log analysis, etc
Interface with third party vendors as liaison between client and vendor
Utilize superior customer service skills to provide first level interface for CDI clients
Plan and implement system automation to improve service efficiency and consistency
Create thorough documentation records of design specifications and instructional manuals as necessary to enable Managed Services personnel to be effective in understanding and managing client delivered services
Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures
Engages in continuous learning to stay abreast on new and emerging technologies

Skills

Network Engineering

Datacenter Management

Collocation

Infrastructure-as-a-Service

IaaS

Backup-as-a-Service

BaaS

Disaster Recovery-as-a-Service

DRaaS

Cloud Services

System Troubleshooting

Enterprise Systems

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Risks

Emerging cloud service providers offer similar services at lower costs.

Rapid technological advancements may outpace AHEAD's solution updates.

Economic downturns could reduce spending on digital transformation projects.

Differentiation

AHEAD specializes in digital transformation with a focus on cloud solutions.

The company achieved Gold Cloud Platform Competency with Microsoft Azure.

AHEAD offers tailored solutions for cloud migration and infrastructure optimization.

Upsides

Increased demand for hybrid cloud solutions aligns with AHEAD's expertise.

Growing interest in AI-driven IT operations presents new opportunities for AHEAD.

The rise of edge computing offers AHEAD opportunities in edge-to-cloud solutions.

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