Senior NetSuite Business Systems Analyst at Whoop

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Health & FitnessIndustries

Requirements

BS in Information Systems, Computer Science, Business, or equivalent experience
5+ years of experience in NetSuite administration, business systems analysis, or consulting with both functional and technical responsibilities
Strong understanding of NetSuite financials (GL, AP, AR, Revenue) and operational modules
Hands-on experience with SuiteScript (1.0/2.0), workflows, custom objects, and NetSuite APIs
Experience designing and supporting integrations with NetSuite (e.g., middleware, APIs, ETL tools)
Ability to translate business processes into scalable system designs and technical requirements
Excellent problem-solving skills with strong attention to detail and analytical rigor
Effective communication skills, with proven success collaborating across technical and non-technical teams
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Based in the WHOOP office located in Boston, MA (prepared to relocate if necessary)

Responsibilities

Serve as the NetSuite subject matter expert, partnering with Finance, Operations, and cross-functional teams to understand business needs and deliver solutions
Partner with stakeholders to gather business requirements and translate them into scalable NetSuite solutions
Configure and customize NetSuite, including workflows, custom records, scripts (SuiteScript), and saved searches
Design and implement integrations between NetSuite and other business-critical systems in collaboration with Engineering
Lead requirements gathering, solution design, testing, and deployment for NetSuite enhancements and projects
Support and optimize end-to-end financial and operational processes, including order-to-cash, procure-to-pay, and revenue recognition
Develop technical documentation, process guides, and training for end users
Proactively identify opportunities for automation and efficiency improvements across systems and workflows

Skills

NetSuite

SuiteScript

NetSuite APIs

NetSuite Workflows

Custom Records

Saved Searches

System Integrations

ERP Configuration

Business Requirements Gathering

Whoop

Wearable fitness tracker with personalized insights

About Whoop

WHOOP offers a fitness membership that focuses on improving personal health and performance through a wearable device called the WHOOP Strap 3.0. This device continuously collects physiological data, including heart rate, sleep patterns, and recovery levels, to provide users with personalized recommendations on their daily activity, sleep needs, and readiness for performance. Unlike many competitors, WHOOP operates on a subscription model, where users pay a fee to access the membership, which includes the device and continuous insights through the WHOOP app. This model not only provides a steady revenue stream but also fosters a strong community among users, encouraging engagement through teams, challenges, and social features. The goal of WHOOP is to help users optimize their health and performance while minimizing injury risk.

Boston, MassachusettsHeadquarters

2012Year Founded

$393.7MTotal Funding

SERIES_FCompany Stage

Data & Analytics, HealthcareIndustries

501-1,000Employees

Benefits

Take Time Off: Time outside of the office is important for sleep, strain and recovery! Our PTO plan encourages members to take time off in order to come back refreshed.

Live a Healthy Lifestyle: Our competitive benefits package includes premium medical, dental, and vision coverage for employees and their dependents. Life and disability insurance are also available.

Feel Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP. Work means more when you have personal stake. You have ownership in what we are building.

Eat Well: Keep hunger at bay with endless snacks in our fully stocked kitchen. Enjoy catered team lunches on Friday, and even a cold brew keg.

Know The Product: We want you to understand and experience the product firsthand. We offer you a WHOOP strap and membership at no cost.

Be Active: Take advantage of our office gym and on-site showers! WHOOP also offers a $500 yearly wellness perk for fitness classes and memberships.

Be Present: It’s important to be present when bringing home a new family member. Take care of your loved ones with 12 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.

Love Where You Work: Sitting in the heart of Fenway, our beautiful office overlooks Fenway Park. A prime location for great food, not to mention catching a Sox game, too!

Work Hard, Play Harder: If we don't already have a club here that fits your lifestyle and interests, you're encouraged to start one. Share your passions with others at work, or discover new ones!

Risks

Increased competition from brands like Oura and Fitbit threatens market share.

Privacy concerns over data collection could lead to regulatory challenges.

Economic downturns may affect consumer willingness to pay subscription fees.

Differentiation

WHOOP offers 24/7 physiological data tracking with its WHOOP Strap 3.0.

The company provides personalized health insights for athletes and fitness enthusiasts.

WHOOP's subscription model includes a community aspect for user engagement.

Upsides

WHOOP's partnership with Cristiano Ronaldo boosts brand visibility and credibility.

Expansion into 56 markets enhances WHOOP's global presence and growth potential.

Collaborations with brands like Assos strengthen WHOOP's position in sports technology.

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