Senior Manager, Workday HCM

Position Overview

As a Senior Manager, you will be the "go to" practice leader, expected to provide expert guidance to the HCM team and their subsequent team members. This person works closely with Engagement Managers, Project Managers, Managing Consultants, and leads, and acts as a liaison between the HCM team and executive management. You will assist in identifying business needs, staffing projects, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately.

Team Management

• Oversees Global Delivery Center (GDC), Application Managed Services (AMS), Projects and Continuous Value Services (CVS) team workload and serves as an escalation path for urgent or high priority issues and major requests.
• Oversees GDC (AMS, Projects and CVS) team forecasting and utilization.
• Manages day-to-day team operations in identifying, establishing processes, standards, and key metrics.
• Builds and consolidates Internal training materials and/or creates packs for new functionality deployment & offering for customers and internal teams.
• Streamlines processes between different regions and works effectively with team members, Service Delivery Managers, Engagement Managers, and Client Partners to support customer satisfaction and success.
• Acts as a mentor to fellow consultants and associates.

Project Responsibilities

• Independently manages work on multiple projects in various phases.
• Leverages expertise to make recommendations and develop solutions based on the customer’s requirements, budget, and time-frame.
• Guides customers through facilitated design sessions based on best practices and an understanding of the customer’s unique business requirements.
• Coordinates with project teams to align development with customer design decisions.
• Regularly engages and supports the customer through all phases of the project, ensuring a smooth transfer from legacy systems to the Workday HCM solution.
• Provides status updates to the customer, project team, and management on a regular basis.
• Willingness to take a leadership position on a project or as a Workday Product Lead.
• Displays hands-on expertise of the software, including building complex configurations, moving configuration from tenant to tenant, and providing guidance to the project team on requirements.

Skills and Requirements

• Must have active Workday HCM Certification – any of the following modules: HCM.
• With Workday supplemental Certification is an advantage (Absence, Time Tracking, Core and Advanced Compensation).
• Strong Workday implementation experience (minimum 5 years of project work experience with direct client interaction).
• SME of at least 1 Workday Module.
• Ability to manage multiple projects and initiatives simultaneously.
• Ability to identify and analyze areas of risk and develop plans to minimize.
• Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations.
• Ability to work in a diverse, fast-paced environment and effectively collaborate across teams.
• Experience in gathering business requirements, designing, prototyping, testing, and implementing reporting requirements under multiple deadlines.

Employment Type

Full time

Location Type

[Information not provided]

Salary

[Information not provided]

Why choose Cognizant:

• Entrepreneurial environment that welcomes your ideas.
• Opportunity to do great work.
• Outreach programs that support communities and tap into your volunteer spirit.
• Learning opportunities to help current needs and advancement.
• Global operations, with opportunities in North America, Europe, and Asia Pacific.
• An abundance of Affinity groups to meet your needs.

Cognizant Core Values:

• Work as One: We think beyond roles, relying on each other’s strengths to win as a team.
• Raise the Bar: We always aim for excellence in how we work and what we deliver.
• Dare to Innovate: We push boundaries and take chances to reimagine what’s possible.
• Do the Right Thing: We all lead with integrity and always make the ethical choice.
• Own It: We own the outcomes for our company, colleagues, and community.

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