Senior Manager, User Experience Strategy, Design Systems at Vanguard

Malvern, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, TechnologyIndustries

Requirements

6–10 years of experience in UX/UI design and/or digital product management, with at least 2 years in a leadership role
Proven experience building and scaling design systems across web and mobile platforms (iOS and Android)
Strong knowledge of accessibility standards (e.g., WCAG 2.1 AA), usability principles, and front-end technologies (HTML, CSS, JavaScript)
Experience with tools such as Figma, Storybook, and Adobe Analytics
Excellent communication, leadership, and stakeholder management skills
Bachelor's degree required; graduate degree preferred

Responsibilities

Own and evolve the design system strategy and roadmap to support scalable, consistent experiences across web, iOS, and Android platforms
Guide the creation, maintenance, and governance of reusable UI components, patterns, and documentation for both direct component libraries and shared libraries
Ensure seamless integration of the design system into product and engineering workflows across platforms
Champion the adoption of the design system across the enterprise by building strong relationships with product, design, and engineering teams
Lead workshops, training sessions, and stakeholder engagements to drive awareness, alignment, and usage of the design system
Act as a visible advocate for design consistency, accessibility, and usability across all digital experiences
Ensure the design system supports responsive, accessible, and high-quality user experiences across web and native mobile applications
Collaborate with platform-specific teams to ensure parity and cohesion in component behavior and visual language across devices
Manage UX and design practitioners who work on the design system and coach contributors to the design system
Define and track KPIs to measure design system adoption, performance, and impact on product development efficiency and user experience quality
Leverage tools such as Adobe Analytics, Astrograph and others to monitor usage and identify opportunities for improvement
Gather qualitative and quantitative feedback to inform continuous enhancements
Partner with product managers, engineers, designers, and accessibility experts to ensure the design system meets evolving business and user needs
Facilitate cross-functional alignment and decision-making throughout the design system lifecycle—from ideation to implementation and iteration
Embed user-centered design principles and accessibility standards (e.g., WCAG 2.1 AA) into all aspects of the design system
Conduct design reviews and usability testing to validate component effectiveness and ensure inclusive experiences
Stay current with industry trends, tools, and technologies related to design systems, mobile and web UX, and accessibility
Proactively identify gaps and opportunities to expand the design system’s capabilities and relevance across the enterprise

Skills

Design Systems

UI Components

UX Strategy

Figma

Sketch

Adobe XD

Adobe Analytics

Astrograph

Accessibility

Responsive Design

iOS

Android

Web Development

Cross-Platform UX

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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