Head of Operations
UpCodes$132,000 - $210,000/year
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Payments, BiotechnologyIndustries
Requirements
- Bachelor’s Degree or equivalent experience
- 8+ years of relevant work experience (or equivalent experience with an Advanced Degree or PhD)
- 1-2 years of business experience in Payments/ Banking / Consulting organizations
Responsibilities
- Develop, own, and execute the Risk Operating Plan in alignment with global PPSR priorities
- Lead the GTM strategy for risk managers, ensuring consistent positioning, stakeholder engagement, and delivery of risk priorities as it pertains to fraud management
- Drive additional strategic PPSR initiatives such as framework enhancements, modernization, and risk technology enablement
- Build, evolve and own dashboard reporting and deliver timely data driven insights
- Partner with product teams to embed fraud risk considerations into product design, development, and lifecycle management
- Work with sales and commercial teams to facilitate risk considerations as part of the client engagement model
- Coordinate with regional and global risk leaders to share best practices and harmonize approaches
- Act as a trusted advisor to senior leadership, translating complex risk insights into clear, actionable recommendations
- Deliver training and enablement for risk managers to strengthen capability and consistency for external client engagements, while equipping internal risk partners with refreshed training materials
- Conduct targeted risk assessments to address emerging threats in payment services and product offerings
- Lead process improvement programs leveraging data insights, industry benchmarks, and regulatory trends
- Champion AI, technology and innovation in risk management to improve detection, prevention, and resolution capabilities
Skills
Risk Management
Go-To-Market Strategy
Risk Governance
Operational Excellence
Customer Experience
Fraud Management
Strategic Initiatives
Framework Enhancements
Risk Technology Enablement
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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