Senior Manager, Solutions Engineering - Process Innovation - Sam's Club Member Access Platform (MAP) at Walmart

Hoboken, New Jersey, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Advertising, TechnologyIndustries

Requirements

  • 7+ years of experience in digital advertising, retail media, ad operations, or product/process innovation
  • Strong background in process transformation, automation, or workflow optimization, ideally within technology-driven organizations
  • Demonstrated ability to lead through influence, driving alignment across Product, Engineering, and Business teams without direct authority
  • Deep curiosity about emerging technologies such as AI, automation, and workflow orchestration, and their application to marketing and retail media
  • Proven experience implementing AI-driven tools or intelligent automation solutions that improve efficiency and scalability
  • Strong understanding of ad technology ecosystems (e.g., ad servers, OMS, SSPs, DSPs, analytics)
  • Excellent communication and stakeholder management skills, with the ability to distill complex ideas for senior leaders
  • Strategic mindset with a bias for action — comfortable operating in ambiguity and moving fast to test, learn, and iterate

Responsibilities

  • Reimagine Advertising Workflows: Redesign and streamline key ad platform processes, including order management systems, to improve scalability, automation, and efficiency
  • Drive AI Agent Adoption: Lead the implementation and expansion of key agents to accelerate workflows. Identify impactful use cases, define business requirements, and ensure measurable improvements in operational efficiency and partner experience
  • Build Cross-Functional Alignment: Partner with Product, Engineering, Media Activation, Sales, Yield, and Trafficking teams to align business and technical priorities. Translate business challenges into actionable technology solutions and ensure alignment across all stakeholders
  • Champion Process Modernization: Design, test, and scale best-in-class automation and workflow tools that accelerate MAP operations and enhance delivery quality
  • Establish Scalable Best Practices: Create and maintain standardized processes, automation playbooks, and process documentation to ensure repeatability and operational consistency
  • Influence Through Innovation: Engage senior leaders to shape MAP’s 3-year technology needs for MAP. Advocate for first-in-class tools and approaches that position Sam’s Club as a leader in retail media innovation
  • Create Memorable Member Experiences: Collaborate with cross-functional teams to ensure that innovations are grounded in creating meaningful, measurable experiences for Sam’s Club members and advertisers

Skills

Key technologies and capabilities for this role

Process InnovationWorkflow AutomationAI AgentsOrder Management SystemsCross-Functional CollaborationProcess ModernizationStakeholder AlignmentBusiness RequirementsAutomation ToolsTechnology VisionRetail MediaScalability

Questions & Answers

Common questions about this position

What experience is required for this Senior Manager role?

Candidates need 7+ years of experience in digital advertising, retail media, ad operations, or product/process innovation, along with a strong background in process transformation, automation, or workflow optimization.

What key skills are needed to succeed in this position?

The role requires demonstrated ability to lead through influence across Product, Engineering, and Business teams, deep curiosity about AI, automation, and workflow orchestration, and proven experience implementing AI-driven tools for efficiency and scalability.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Senior Manager position?

A strong candidate will have experience leading cross-functional alignment without direct authority, implementing AI-driven tools in advertising operations, and driving process innovation in retail media or similar tech-driven environments.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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